APCO International


APCO Needs Your Help With Standards Development Research
Please participate in our survey regarding advanced automatic crash notification (AACN). Select either the survey for PSAPs or the one for Vehicle Manufacturers and Telematics Service Providers.


In public safety, telematics refers to electronics that provide fee-based location and communications services.

AACN refers to in-vehicle phones that dial a customer service center, provide voice connection and transmit certain vehicle data -- airbag activation, speed and direction, distress signal, and location - as well as an onboard global positioning system (GPS) receiver. It is linked to customer service centers that field calls, provide services themselves or transfer emergency calls to appropriate PSAPs. It is also capable of receiving data back from customer service center. Some of the issues that have arisen include reception, reliability, routing, handling and funding.

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