April 24, 2015
APCO Seeks Workgroup Members to revise a Standard for Public Safety Answering Point (PSAP) Service Criteria Rating Scale
APCO / NENA ANS 1.102.2-2010 is intended to assist Public Safety Answering Points (PSAP) Managers and their governing authorities to identify their current level of service capability.
Upcoming Webinar Telecommunicator's Role as a SWAT Tactical Dispatcher
Thursday, May 20, 2015 | 2 p.m. ET
In this webinar, we will explore some of the questions you may have, such as:
April 17, 2015
This is National Public Safety Telecommunicators Week (NPSTW) and APCO International would like to take this opportunity to say thank you to all calltakers, dispatchers, radio engineers, technicians, trainers, supervisors, managers and directors who ensure 9-1-1 calls are answered quickly and the appropriate response sent. Be sure to check out our blog (npstw.org) dedicated to NPSTW and share your celebrations with us.