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04/27/15
APCO Releases Fact Sheet and White Paper on Mobile Apps and 9-1-1
Alexandria, Va. – Today, APCO International released a Fact Sheet on Mobile Apps and 9-1-1, and a White Paper on “The Status of 9-1-1 Apps.” These documents are intended to educate the general public and stakeholders in the app development community on the state of...
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04/24/15
APCO Seeks Workgroup Members to revise a Standard for Public Safety Answering Point (PSAP) Service Criteria Rating Scale
Alexandria, VA - The Association of Public-Safety Communications Officials (APCO) International filed a Project Initiation Notification to revise a standard for Public Safety Answering Point (PSAP) Service Capability Criteria Rating Scale. APCO / NENA ANS 1.102.2-2010 is intended to assist Public Safety Answering Points (PSAP) Managers...
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04/21/15
APCO Announces Approval of a Standard for Public Safety Communications Common Status Codes for Data Exchange
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on April 7, 2015 for an American National Standard (ANS) that identifies Common Status Codes for Data Exchange. APCO ANS 1.116.1-2015, Public Safety Communications Common...
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04/21/15
APCO Announces Approval of a Standard for the Establishment of a Quality Assurance and Quality Improvement Program
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on April 2, 2015 for an American National Standard (ANS) that identifies Standards for the Establishment of a Quality Assurance and Quality Improvement Program. APCO/NENA...
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April 24, 2015

APCO Seeks Workgroup Members to revise a Standard for Public Safety Answering Point (PSAP) Service Criteria Rating Scale
APCO / NENA ANS 1.102.2-2010 is intended to assist Public Safety Answering Points (PSAP) Managers and their governing authorities to identify their current level of service capability.
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Upcoming Webinar Telecommunicator's Role as a SWAT Tactical Dispatcher
Thursday, May 20, 2015 | 2 p.m. ET
In this webinar, we will explore some of the questions you may have, such as:

  • What makes a tactical dispatcher different from a "regular dispatcher?
  • How can specialized training make a difference (and who should receive that training?)
  • Does my agency even need tactical dispatchers?
  • Does incident command really have anything to do with tactical dispatching or Telecommunicators, or isn't that just for field responders?
  • What if we can't afford the time or money to train our people?

Register

April 17, 2015

Happy NPSTW!
This is National Public Safety Telecommunicators Week (NPSTW) and APCO International would like to take this opportunity to say thank you to all calltakers, dispatchers, radio engineers, technicians, trainers, supervisors, managers and directors who ensure 9-1-1 calls are answered quickly and the appropriate response sent. Be sure to check out our blog (npstw.org) dedicated to NPSTW and share your celebrations with us.

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