Seeking opportunities to celebrate our profession within our workplace as well as educating our communities will further our goals of achieving recognition for the critical role telecommunications plays in public safety. Enhancing relationships with our law enforcement, fire service and EMS partners will help reinforce that telecommunicators are the true first responders. Building effective relationships with the media will help further educate the public and highlight the positive work that is accomplished every day. Reaching out through citizen academies or tours; connecting with and educating elected officials; and working with children in local schools are among the efforts that will help put a face to 9-1-1.