APCO Fire Service Dispatch Guidecards
The APCO Fire Service Dispatch Guidecards serve as a tool that the front-line telecommunicator can use to perform the duties of Fire Service Communications.
The Fire Service Dispatch Guidecards, based on APCO Institute's Emergency Medical Dispatch (EMD) Program, provides agencies with guidecards for the triaging and dispatching of fire service related emergency calls, customized to match the needs and resources of the individual agency.
The new Fire Service Dispatch Guidecards use the fire service specific information and call handling techniques taught in the APCO Institute's Fire Service Communications, 1st Edition training course and incorporates information provided by subject matter experts from the fire service and the public safety communications industry.
Call types covered by these new guidecards - available in paper guidecards and electronic format - range from commercial and residential structure fires to hazardous material (HAZMAT) incidents and explosive devices.
If your area has specific target hazards that require special addressing, APCO Institute personnel will assist you in customizing your guide cards, whether they are in the paper or electronic format.
Enhance your agency's training with the APCO Institute's Fire Service Communications, 1st Edition course. This course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch.