APCO International's Membership Standards

Even before APCO International became an ANSI-accredited Standards Developer, the association strove to ensure that standards and effective practices were developed to address the needs of our members and the public safety communications industry at large. Led primarily in these activities by the APCO Call Center Standards Committee, in the development of these standards, APCO has produced some of the industry's most recognized and respected standards and effective practices. These Membership Standards include:

Training Standards

• Minimum Training Standards for Public Safety Communications First-Level Supervisor - Currently under revision
• APCO ADA Training Standards for Telecommunicators -Currently under revision

• APCO Recommended Best Practices Telematics Call Processing

Technical

• Project 25: Public Safety Radio Communications

Information Exchange Package Documents (IEPDs) -

Developed using GJXDM 3.0.3:

• Computer Aided Dispatch to Records Management Data Transfer
• CAD Detailed Call for Service Information
• CAD External Alert
• CAD Resource Request
• CAD Unit Status Update Request
• CAD Resource Availability Query
• CAD Summary Call for Service Information
• CAD Unit Status Update*
• Records Management System Query*
• Records Management System Summary Response*

IEPDs developed using the NIEM 2.0 data model are available to download from the National Information Sharing Standards Help Desk.

* developed in partnership with the Integrated Justice Information Systems (IJIS) Institute.

For more information on APCO International's standards development activities contact the Comm Center & 9-1-1 Services Department Staff at  This email address is being protected from spambots. You need JavaScript enabled to view it. or call (888) APCO-911, ext. 2446.