APCO Job Board

Lake County is ACCEPTING APPLICATIONS from individuals who are interested in taking the Written Examination for RADIO DISPATCHER. Interested individuals must pass the SPEED-TYPING TEST to be eligible for the written test to be held on DECEMBER 13, 2008.

ANY OFFER OF EMPLOYMENT IS CONDITIONAL ON THE SUCCESSFULCOMPLETION OF A PRE-EMPLOYMENT POLYGRAPH, PSYCHOLOGICAL TEST, TYPING TEST, AND MEDICAL EXAM, WHICH INCLUDES A DRUG AND ALCOHOL SCREEN.

Under general supervision, performs work of moderate difficulty in providing emergency and administrative police dispatching services in the central communications facility of the Sheriff’s Office. Responsibilities include answering incoming calls from the public, inquiring as to the nature of calls, routing calls and receiving, transmitting, and monitoring messages on teletype network. Employees broadcast police information to mobile and/or stationary units. Duties include receiving and transmitting police, and transferring fire and Emergency Medical Service (EMS) messages using a Computer Aided Dispatch (CAD) System and Emergency 911 System.

SPECIAL SKILLS OR QUALIFICATIONS REQUIRED

Ability to demonstrate a highly motivated attitude and willingness to learn. Ability to maintain unbiased and professional communications with citizens. Ability to provide information regarding the location of streets, roads, and highways within the County. Ability to present a clear and pleasant speaking voice, articulating messages in a concise manner. Ability to listen to telephone and dispatch radio simultaneously and to hear well with background noise. Ability to think clearly and act quickly in emergency situations. Ability to read, write and speak clear and concise business English. Ability to draw reasonable and logical conclusions from information which is dissimilar. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions, and deal with a variety of abstract and concrete variables. Ability to use a computer; touch typing skills required. Good knowledge of PC operations and software are required. Must be a U.S. Citizen. Must be 21 at time of testing.

Completion of a standard high school program or equivalent. Ability to meet all State qualifications. Ability to pass and maintain all certifications required including but not limited to: LEADS, Hazmat and TDD. Willingness to work weekends, holidays and all shifts required. Overtime may be required. Shift selection is done by seniority shift bidding. Ability to type a minimum of 30 wpm (total WPM with errors subtracted).

After passing of the speed-typing test (M-F 8:30am – 4:30pm), please obtain an application packet from:

The application packet must be returned to the Department of Human Resources in person. Upon return of the application packet, you will receive other pertinent instructions for the written test.

Lake County Government offers employment opportunities to qualified applicants without regard to age, race, color, religion, sex, marital status, national origin or disability.

Applications are now being accepted for full time and part time positions for Telecommunicators at Northwest CT Public Safety Communication Center, Inc. located in Prospect, CT, a small town south of Waterbury and approximately 30 miles west of Hartford.

The Center provides regional E-911 and dispatching services for Fire, and EMS for 9 municipalities; and ambulance to hospital communications, C-Med, for 22 communities. The Center underwent major renovations of all of its equipment and building in 2007.

A High School diploma or GED is required. Desired experience includes dispatching in a Public Safety Communications Center; EMT-Basic or other comparable experience; prior knowledge of windows software applications; good hearing; clear speaking voice; and availability to work all shifts including weekends, and holidays.

Hourly salaries after a six month probationary period ranges from $18.69 to $23.50 per hour plus an excellent benefit package for full time employees including Medical, Dental, Prescription, Short and Long Term Disability and 401K Retirement plan. Applicants can fax resumes to

An exciting opportunity awaits you! The Cayman Islands 911 Emergency Communications Centre is recruiting experienced 911 public safety dispatchers. We have a few openings for experienced, well-trained telecommunicators who are currently working for a public safety communications centre overseas. CIEC dispatches for the Royal Cayman Islands Police Service as well as fire and ambulance. In addition, CIEC monitors marine and air traffic control frequencies for search and rescue and drug interdiction activities. The Centre is equipped with Positron Power911®, Motorola CENTRACOM Elite® consoles and a Caribbean-wide Police Records Management System.

Please access our website (below) for information on additional skills and experience or you may contact Emergency Communications Manager Brent Finster at brent.finster@gov.ky

Detailed job description, benefits information and application form are available at www.recruitment.gov.ky

TELECOMMUNICATOR

Applications are now being accepted for the position of Telecommunicator for the Waukesha County Consolidated Public Safety Communications Center. Waukesha County is located in the Southeast corner of Wisconsin, a part of the Milwaukee Metropolitan area, two hours northwest of Chicago, 30 minutes from downtown Milwaukee and approximately one hour from Madison. Waukesha County (pop. 381,000) is one of the fastest growing counties in Wisconsin.

Telecommunicators provide County-wide emergency communications for Police, Fire, and EMS. The Communications Center is an Enhanced 911 PSAP and uses state of the art equipment. Requires high school graduation or GED with 2 years of post high school work experience. Desire prior experience as a dispatcher in a public safety radio communications system; prior knowledge of windows software applications; ability to type 30 NET WPM; good hearing; clear speaking voice; and availability to work 1st, 2nd, or 3rd shift, weekends, and holidays.

Proposed 2009 Salary Range: $19.31-$22.18 per hour plus excellent benefit package. Applicants must apply in person, typing test required at time of application. NO RESUMES PLEASE. To be considered for this position, applications and typing tests must be completed in Human Resources by 4:30 p.m., Friday, October 31, 2008. Please apply at:

The Highland Park Department of Public Safety is offering the opportunity for rewarding employment as a Police and Fire Dispatcher. While proudly serving the community as a gatekeeper for emergency services, you will receive excellent benefits, a retirement plan and a positive work environment.

Minimum requirements: 30 college hours and/or 1 year previous emergency dispatch experience. Must type 30 wpm, pass dispatch skills test, physical exams, drug screen, and extensive background investigation.

Deadline for applications: 4 p.m. October 24, 2008. Apply at 4700 Drexel Dr., Highland Park, 8am – 4pm, Monday – Friday.

For more info – visit our website: www.HPTX.org or call René Woods at (214) 559-9428.

Receives and dispatches requests for Police, Fire, and EMS emergency and non-emergency services. Also provides Emergency Medical Dispatch (EMD) services. A High School Diploma or GED is required. Six months or more of Police, Fire, and 9-1-1 dispatching experience is preferred. TCLEOSE Telecommunications Certification is preferred. Must have a valid Texas driver’s license, and driving record must be in compliance with Town policy. Must train, test, and certify as an Emergency Medical Dispatcher (EMD) per Priority Dispatch standards. Must work flexible hours to include all

Application Information: Online applications are not accepted. Applicants are required to complete a Personal History Statement as well as a Town Application.

Testing Requirements: Must pass all entry level testing, a background investigation, polygraph examination, and a post-offer psychological examination, pre-placement physical examination, and non-regulated drug test.

Come join our team and make a difference in this highly rewarding and responsible public service position! Selected candidates will receive extensive paid training to ensure success in this position. An Emergency Communications Technician (ECT), under general supervision, performs technical emergency communications work in the Police department dispatching police or rescue vehicles, answers emergency calls on the telephone and enters data into a computer system while questioning callers for information; determines the nature, validity and disposition of calls; operates a variety of communications equipment, including radio consoles and telephones, performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to outside or public safety agencies; performs other duties as required. This fast paced environment demands good listening skills and good judgment, analytical skills, the ability to multi-task and remain courteous and tactful with others in stressful situations. The ability to work harmoniously in a close team environment is critical.

Minimum requirements are three years public contact experience, including some experience in the operation of a radio and related communications equipment; and completion of high school-level courses in English; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

The position is considered an essential employee and is expected to be at work for each shift of either 6:30 a.m. to 6:30 p.m. or 6:30 p.m. to 6:30 a.m. as required allowing for every other Friday, Saturday, and Sunday off! The successful candidate will have never committed, been involved in or convicted of a felony or misdemeanor.

APPLICATION DEADLINE: FRIDAY, OCTOBER 10, 2008 AT 5:00 P.M.(Position Opened: Monday, October 6, 2008)

Under general supervision, provides 24-hour emergency/non-emergency dispatch services. Essential functions include: Answers, evaluates and prioritizes incoming emergency and non-emergency phone calls on multiple phone lines; processes and utilizes the radio system to ensure proper deployment of police, fire and EMS emergency units; responsible for the precise and accurate retrieval and dissemination of information; evaluates all incoming criminal, medical and fire-related calls to ensure proper police, fire and medical response; gathers all necessary information vital to officer response and safety; responsible for retrieving, interpreting and relating information to and from the computerized dispatch system; performs crisis intervention with distraught callers during high risk situations until appropriate emergency field units arrive on scene; operates computer equipment and enters, retrieves, and updates information into the state and national crime computer system as required; prioritizes citizen requests for emergency services, and dispatches personnel; maintains contact, status, and location of police and fire field units; initiates further emergency action as required; maintains accurate Communications Center call status records; refers non-emergency citizen calls to appropriate agency within the City; maintains confidentiality of information consistent with applicable Federal, State and City rules and regulations; works a varying schedule and/or shift; may be required to work overtime; may be responsible for maintaining city geography and jurisdiction knowledge, any new street, business and jurisdictional changes; may assist field units on locating addresses and streets, providing additional call service information and any other needed information as requested; may provide training to departmental and non-departmental individuals as requested; may train new personnel on job responsibilities; may lead ongoing training classes for existing personnel; may be responsible for managing manpower and resources for police, fire and EMS units; and performs other duties as assigned

Requires a high school diploma or GED; one year of customer service experience. Prior dispatch experience preferred. Equivalent combinations of education and experience may be considered. Must be able to obtain and maintain Colorado certification of CCIC/NCIC operation and Emergency Medical Dispatching certification (EMD) within six months of employment.

Practical – Passing point of 85% for Non-Data-Entry; 4500 kph for Data-Entry & 35 wpm for Typing;

Psychological Evaluation administered by a City-designated psychologist - acceptable/unacceptable;

Drug Test administered by a City-designated physician - acceptable/unacceptable.

Please note title and job number of position for which you are applying on resume.

Receive emergency and non-emergency calls from citizens in the 24-hour/7-day-per-week Emergency Call Relay Center (ECRC). Minimum qualifications include HS diploma (or GED) and one year of experience in emergency services dispatching in a 9-1-1 center or similar environment. 24/7 on call experience preferred. Basic knowledge of MS Outlook, Excel, Word, and PowerPoint required. Must be able to work varying shifts including nights, weekends, and holidays. Bilingual (Spanish) preferred. Starting pay is $20.19 plus shift differential for nights/weekends.

Intrado Inc. is North America’s leading provider of 9-1-1 infrastructure systems and services. Founded in 1979, Intrado’s wide range of offerings for safety and commercial markets includes 9-1-1 data management, wireless data services, target notification and data aggregation and delivery. The company's unparalleled industry knowledge in data management, network transaction, call handling and notification technology reduces the effort, cost, time and complexity associated with providing reliable information for 9-1-1, safety and commercial applications.

Please visit our website for more information on the company at www.intrado.com. Please send your resume with salary requirements to HR@Intrado.com.

Only qualified candidates will be contacted. Drug Test, Background Review, and Motor Vehicle Check required.

COMMUNICATIONS

LEE COUNTY, FL

Lee County Communications is located in Southwest Florida along the sunny beaches. We are a Fire and EMS Dispatch center and EMS alone ran 75,000 calls last year. We are looking for Certified EMD-ProQA Dispatchers and Call Takers.

Willing to train. Starting at 14.60/hour plus overtime. Full County benefits, including, Health, Dental, Vision, Retirement, 401k options, plus more.

Visit our website: www.leecontrol.com

for more information or application information.

08/15/09

Job Opportunities are from the pages of the Public Safety Communications/APCO BULLETIN, The Official Magazine of APCO International. For information on how to have a job opportunity or job wanted ad placed in the magazine Click Here to email or you can call: 386-322-2500, Extension 2418.

Telecommunicator

LIBERTYVILLE, IL

SPECIAL SKILLS OR QUALIFICATIONS REQUIRED

TELECOMMUNICATOR

COMMUNICATIONS

LEE COUNTY, FL