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DIRECTOR

EMERGENCY COMMUNICATIONS CENTER

ROANOKE, VA

The Roanoke County Emergency Communications Center is seeking to fill the Director position.  The employee in this position performs difficult professional and administrative work directing the operations of emergency communications for the County’s Public Safety Agencies and its citizens.  The ECC Director will interact with and advise multiple stakeholders, at all levels of the organization, both public safety and non-public safety, on all matters relating to the ECC and will also  apply a broad perspective for the organization that will insure that the operation of the ECC aligns with the County’s overall public interest. 

The qualified applicant will possess a four-year Bachelors Degree in Business Administration, Public Administration, Emergency Management, Criminal Justice or related field, or any equivalent combination of education and experience

If you are a team player with a positive and appreciative attitude, strong organizational and interpersonal skills, and are an energetic self starter who is looking for an opportunity to make a difference in an organization, this is your opportunity

DEADLINE:  Open until filled

HIRING SALARY RANGE:  $62,436 - $77,429

ROANOKE COUNTY APPLICATION REQUIRED

CONTACT:

Department of Human Resources

P. O. Box 29800, 5204 Bernard Drive, SW

Roanoke, VA  24018

www.RoanokeCountyVA.gov

(540) 772-2018 

EOE

M / F / D

01/14/2009

DIRECTOR OF COMMUNICATIONS

PENNINGTON COUNTY

RAPID CITY, SD

A Director of Communications is needed for the administration and management of the Pennington County Emergency Services Communication Center (ESCC).  This 24-hour regional public safety answering point (PSAP) and dispatch center is located in the beautiful Black Hills of South Dakota and serves the citizens of Pennington County with pride!  The ESCC is an Accredited Center of Excellence through the International Academy of Emergency Dispatch.  Our state of the art dispatch center is among the most advanced emergency communication centers in the nation.  If you’re looking for excellence in your career, there’s no better team to work with than ours.

The Director of Communications, reporting directly to the Chairman of the ESCC User’s Board, is responsible for a team of approximately 40 employees. The selected individual will ensure efficient communications in both routine and emergency situations within the County and surrounding area and with City, State and Federal agencies.  The Director, responsible for the planning and administration of the County “Dispatch General Fund” and “9-1-1 Fund” budgets, oversees an annual combined budget of $2.6 million.

This position has a minimum starting annual salary of $56,342.  The benefit package includes membership in the South Dakota Retirement System, reputed as one of the premier public service employee retirement plans in the nation.  Also included are health insurance, vacation, holiday, and sick day benefits.

We require a minimum of five years experience as administrator in a regional or consolidated PSAP of similar size.  A qualified candidate must possess exceptional knowledge of wireless communications, PSAP equipment, PSAP administration, and FCC rules and regulations.  A Bachelor’s Degree in Public Administration or related field is preferred.  ENP Certification (Emergency Number Professional) is desired.

How to apply: Applications are available at the Pennington County Auditor’s Office or via the web at www.co.pennington.sd.us. In addition to the application, please submit a resume and cover letter that summarize your level of responsibility relating to (1) budgeting and cost analysis, (2) personnel management, and (3) multi-agency relationships.  Closing date for this position is 12/8/2008.  Application, resume, and cover letter can be submitted electronically or by mail  to 315 St. Joseph Street, Rapid City, SD 57701.

Questions regarding the application process should be directed to Dawn Dalton, Human Resources Manager by phone at 605-394-6113 or email dawn.dalton@co.pennington.sd.us.  For highlights of the Rapid City area and relocation information, check out http://www.rapidcitychamber.com.

It is the policy of Pennington County to affirmatively recruit, hire, train and promote the most qualified persons into all job levels without regard to race, color, age, religion, national origin, sex, or disability, and to recruit for disabled veterans, and veterans of the Vietnam Era.

01/06/2009

EMERGENCY SERVICES COMMUNICATIONS MANAGER

CITY OF FORT COLLINS, CO

Fort Collins Police Services is looking for someone with demonstrated leadership and management skills to direct the operations of the 911 emergency communications center.  The successful candidate will have the ability to develop strong, positive working relationships and to develop a teamwork approach to continuously improve service delivery and customer satisfaction.  The ideal candidate will possess outstanding organizational, collaboration and team-building skills, as well as possess experience in project management.   A Bachelor’s degree is preferred; and three years of supervisory experience; or equivalent combination.  Preference will be given to those who have at least three years of supervisory experience in comparable dispatch centers.

SUMMARY: This position provides direction and leadership to the consolidated police/fire/ambulance 911 emergency communications center.

QUALIFICATIONS:  The ideal candidate will most likely possess the following qualifications:  Bachelor’s degree preferred; three years supervisory experience with preference given to those who have held the position of Emergency Services Dispatch Supervisor (or equivalent) for a minimum of three years; or an equivalent combination of education and experience.  Salary Range: $75,773 – $87,305 annually DOQ. Excellent benefits.

SELECTION PROCESS: Application review, written exercise, oral boards, personal history investigation, computer voice stress analysis, and pre-employment psychological exam, and drug screening.

TO APPLY: Visit www.fcgov.com/jobs for more information and to apply on-line.  This position is open until filled; however, the first review of applications will begin on December 8, 2008.

The City of Fort Collins is and Equal Opportunity Employer

12/30/2008

PUBLIC SAFETY TECHNOLOGY SUPERVISOR

CITY OF RICHMOND, CA

$7,793 - $9,474 per month, DOQ

City of Richmond

The City of Richmond is a growing maritime, industrial, and residential community with a thriving and changing economy, a dynamic business environment, and a strong potential for further growth.  Richmond is situated near major metropolitan cities, such as San Francisco, Oakland, and San Jose, and has 32 miles of beautiful shoreline with many opportunities for recreational activities.  Richmond’s central location makes it an ideal place to live, work, and play and the coastal climate is ideal for biking, hiking, fishing, bird watching, windsurfing, kayaking, golf, and tennis which are just a few of the endless array of outdoor activities.  The City prides itself with a rich history and cultural diversity, including Native American, Hispanic, Black, and Asian/Pacific Islander heritage.  Richmond also is home to the Rosie the Riveter World War II / Home Front National Historic Park.

The Department

The Police and Fire Departments serve a diverse community over a large geographic area of residential neighborhoods, an active port, significant industrial and technology resources, major retail and business centers, and several thousand acres of park land.  The Police Department recently moved to a beautiful new facility on the marina with views of the bay. Technology support services provides support to the Police and Fire Departments. In addition, technology support services supports eight (8) neighboring agencies under a consortium working agreement.

The Position

City of Richmond is seeking a dynamic, results-oriented leader to head technology support services within the Public Safety Department and to be a strong and effective liaison to the IT Department. The new Public Safety Technology Supervisor will continue to promote the City’s high standards of quality services by being an effective communicator, progressive strategist, and a team player who promotes collaborative partnerships with and between the Police Department, Fire Department, Information Technology Department, customers, and service providers.

The position will report to the Deputy Police Chief and work closely in collaboration with the City’s Information Technology Department, as well as various City management and support staff.  The position is located at the Richmond Police Department, near City Hall, and may have occasional travel.

The Public Safety Technology Supervisor will provide City-wide leadership for information technology services related to public safety. Working in partnership with the public safety customer, this position will provide support services and highly responsible complex technical support to the Police and Fire Departments.  The Public Safety Technology Supervisor will develop strategies, budgets, and priorities for using technology to meet business needs, assist with crime reduction, and to provide enhanced public safety services to the citizens.

The Ideal Candidate Will

• Utilize outstanding communication and supervisory skills to lead the public safety information technology operations and assigned staff in becoming a high-performance, team-based operation.
• Demonstrate strong project management skills that will support and advance Police and Fire Department services, interface and successfully collaborate with City Information Technology staff, and manage projects and programs with the necessary technical and professional knowledge required to meet the City’s goals while understanding business and operational needs.
• Participate in developing a master plan for technology systems improvement, repairs, and upgrades, as well as supervise staff to implement the plan, while understanding day-to-day operations, being hands-on in emergency situations, and having the technical background to assist with fieldwork, if necessary.
• Possess public relations and communication skills to manage working relationships with other City IT staff to ensure seamless coordination of City projects and joint technology applications.
• Effectively manage the necessary resources (personnel, equipment, materials, and funds), conduct feasibility studies, prepare budgets, implement cost controls, and forecast expenditures, staffing, and equipment needs.
• Utilize excellent technical skills to be able to understand technical materials and data and make decisions on technical input.

Education and Experience Requirements

The ideal candidate will possess a Bachelor’s degree in information systems, computer science, or related field and at least four (4) years of progressively responsible experience in systems support, preferably in a public safety or a law enforcement computer environment, and at least one (1) year of team supervision.  Microsoft Certified Professional Certification as a full CLETS user, or ability to obtain this certification prior to completion of the probationary period (1 year) is required.  Must possess a valid CA Driver’s license.

Benefits

• Public Employees Retirement System (PERS):  the City pays the employer portion and the employee pays the employee portion.
• Medical, Dental, Life, Long-Term, and Short-Term Disability Insurances

Important Application Procedures

FINAL FILING DATE:  NOVEMBER 24, 2008

To apply, candidates must submit a fully completed and signed City of Richmond Employment Application, Supplemental Qualifications Questionnaire, and a resume to Koff & Associates, Attn.: Alyssa Uchimura, 6400 Hollis Street, Suite 5, Emeryville, CA 94608 by November 24, 2008.  Failure to submit the Employment Application, Supplemental Qualifications Questionnaire, and resume will disqualify the candidate from further consideration.  An application can be obtained by contacting Koff & Associates, Inc. via email at auchimura@koffassociates.com or at www.koffassociates.com.

Selection Procedures:  After the application deadline of November 24, 2008, application packets will be reviewed and all applicants will be screened based on the minimum requirements for the position.  Candidates who screen with the highest rankings will be included in the next step of the process.  An employment list will be established and the City of Richmond will make the final decision regarding a candidate’s eligibility.  Applicants meeting the minimum requirements are not guaranteed advancement in the process.  All applicants will be notified by mail regarding further participation in the selection process.  Final candidate will be selected from the employment list and must successfully complete a post-employment physical, drug screen with a negative result, background check, and pre-employment background investigation, including a polygraph test.

City of Richmond is an Affirmative Action / Equal Employment Opportunity Employer.

12/28/2008

Director of Emergency Communications Services

Livingston County Fiscal Court

The Livingston County Fiscal Court is accepting applications for a Director of Emergency Communications Services at the Livingston County Central Communications Offices.  The Director would be responsible for operations policies, procedures, operation, budgeting, personnel, and directing of the Livingston County Central Communication System.  The applicant must have at least five years experience with a public safety agency with two year experience in supervisory and/or management.  The applicant must possess knowledge of Computer Aided Dispatch (CAD) systems, radio and telephone systems used in modern public safety telecommunications.  Excellent benefit package includes life, health, and dental insurance, paid vacation, paid holidays, and Kentucky County retirement.  Competitive salary shall be determined upon qualifications.  Send resume and cover letter to: 

Livingston County Fiscal Court

P.O. Box 70

Smithland, KY  42081

The Livingston County Fiscal Court is an Equal Opportunity Employer

12/24/2008

MANAGER

MEDICAL COMMUNICATIONS CENTRE & SYSTEM STATUS MANAGEMENT

EMC Emergency Medical Care Inc. is Nova Scotia’s largest service provider of pre-hospital ambulance care, with over 1000 employees dedicated to delivering the highest quality emergency care to local communities.  Our goal is excellence in patient care.  EMC operates under the authority of the Nova Scotia Department of Health, Emergency Health Services (EHS).

We are looking for a self-motivated dynamic professional to join our team located in our Dartmouth office:

Reporting to the Director, Operations Support, the successful candidate will meet the requirements of a high performance ambulance service by managing the operations of the Medical Communications Centre covering the Province of Nova Scotia.  Major responsibilities include the management of a high performance Computer Aided Dispatch (CAD) System to coordinate the allocation and dispatching of ground and air ambulances throughout the Province.

Qualifications:

• Comprehensive background in Computer Aided Dispatch (CAD)
• Knowledge of system status management strategies
• Five years direct management experience in a progressively responsible EMS position
• Additional five or more years experience in the public safety field (supervisory, leadership, or as paramedic / communications officer)
• Proven leadership ability
• Superior written, oral, and interpersonal skills
• Established negotiation and dispute resolution skills
• Formal business training an asset (degree, diploma, or certificate program preferred)
• Strong knowledge of reporting tools and an ability to analyze data to drive business decisions.

We offer a competitive salary range and an excellent benefits package.

Please forward your covering letter and resume by November 14, 2008 to:

Human Resources Advisor

EMC Emergency Medical Care Inc.

239 Brownlow Avenue, Suite 300

Dartmouth, NS   B3B 2B2

Fax:  (902) 832-1190

sandy.whitehead@emci.ca

EMC Emergency Medical Care is an Equal Opportunity Employer

12/22/2008

EXECUTIVE DIRECTOR

EL PASO COUNTY 911 DISTRICT

Position Synopsis

The Director should be a progressive administrator, with strong communications skills.  The individual should be a confident consensus builder with the ability to facilitate action within the diversified concerns of the stakeholders.

While the individual should not be required to be an expert in the technological necessities of the district, he/she should have a working understanding of the systems.  He/she should also be cognizant of the emerging technologies and protocols that will enhance the performance of the district.  The Director should be considered a resource, with technical background, for the served organizations.

As a liaison for the stakeholders, he/she shall have knowledge of the requirements of each of the organizations that the district supports, in order to ensure concerted action that benefits the entire served community.  As such the Director must have a clear comprehension of the public safety issues facing each of the supported areas.

The Director must be a strong strategic planner, recognizing the demands for increased public service, and be on familiar terms with up-and-coming technologies and programs that will enhance the overall district.  The Director must be able to delineate those areas that are the greatest priorities for improvement, and have the ability to present the Board of Managers a comprehensive qualitative budget, highlighting results, time-line and costs.

As an administrator, the Director shall be capable of directing a professional staff.  The Director should confirm the need and requirements of each professional area in the organization.  As such he/she should recognize the abilities of each staff member; be willing to empower the staff in each specific venue; be capable of evaluating, correcting and directing each area.  With the requirement of the District, the Director should have the aptitude to develop and promote a proficient team.

The Director shall have working knowledge of all legal and code requirements as it relates to District requirements as legislatively defined.  He/she shall also be competent in procurement procedures, allowing for the evaluation of, and recommendation of, the proper specifications and requirements. 

Financially, the Director must be skilled in the development of budgets; capable of reviewing financial records; able to present necessary information to Board of Managers for acceptance and approval.

Position Description and Requirements

Summary

Responsible and accountable for the global strategic planning, management and operation of the El Paso County 911 District.  Recommends all objectives, service and financial, to the Board of Managers.  Maintains an open and professional communication process with all organizations served by the El Paso County 911 District. 

Position Functions

• Creates and maintains a qualitative plan for achieving required services.
• Assures effective controls are developed and maintained to ensure integrity of the organization. 
• Accountable for rules, policies, laws, regulations and responsibilities as set forth by Texas and El Paso County codes.
• Develops, presents for approval, and implements policies and procedures as necessary.
• Serves as liaison with Board of Managers.  Adapts and enforces policy as determined by the Board of Managers.
• Interfaces with key organizations, vendors, consultants, agencies, government officials and community groups.
• Serves as facilitator and liaison to served organizations.
• Demonstrates broad understanding of principles of financial management. 
• Develops a professional organization defining necessary positions.

Responsibilities

• Directs the daily activities of the District within the legal, regulatory and political operating environment.
• Responsible for preparation of annual budget for Board of Managers approval. 
• Controls and maintains approved budget.
• Monitors all expenditures in support of programs and policies.
• Negotiates and manages contracts and agreements with vendors, governing bodies and other 911 administrative organizations.
• Coordinates with all participating jurisdictions and public safety agencies serving the District.
• Advise Board of Managers on status of District functions.  Recommend changes in policies and procedures as they relate to strategy, planning, modifications, and improvements for District functions.
• Selects, trains, develops and manages staff to competently accomplish plan, functions and goals.  Creates a team atmosphere while establishing system of conduct for staff.
• Maintains a continuing public relations role with public safety agencies, government officials, school districts, civic groups, and business community.
• Research and be knowledgeable of current and proposed technology and protocols that may influence direction of the District.
• Recommend and develop agenda for Board of Manager meetings. 

Knowledge -  Skills -  Abilities

• Self starter with decisive and independent aptitude.
• Outstanding written and verbal communication skills.
• Comfortable in an active, rapidly changing environment.
• Exhibits strong, independent and sound judgment with problem solving skills.
• Demonstrated ability to develop consensus in a collaborative joint effort with stakeholders and other agencies.
• Comprehensive understanding of applicable rules, regulations, laws, policies and legislative practices influencing 911 Districts.
• General knowledge of 911 fundamentals and public safety organizations.
• Thorough knowledge of accepted business practices and procedures.
• Proficient in general computer software programs.
• Familiar with standards relating to 911 databases and computer protocols.
• An intermediate understanding level of telecommunication technologies and the interrelationship to effective 911 communication services.
• Capable in managing personnel in a positive, constructive and empowering atmosphere.
• Maintains an ongoing learning attitude of key trends that influence 911 organizations.  Capable of instructing others in both short term and long term strategic opportunities.

Education and Experience

• BS/BA in Public Administration; Computer Science, Business Administration or related field desirable.  Masters Degree would be beneficial.

• 6-10 years of progressive supervisory experience, with desired emphasis in a public safety environment.  Minimum of 2 years of experience at upper-level management.

Salary Range 

$70,000.00 to $110,000.00 annually

Application Process:

Applications can be obtained at:  www.elpaso911.org

Deadline to apply is:  November 21, 2008

12/22/2008

DIRECTOR OF PUBLIC SAFETY PROGRAMS

SACRAMENTO, CA

SEARCH, The National Consortium for Justice Information and Statistics, is seeking an experienced applicant to join its staff as Director of Public Safety Programs.

Job Overview

Under the direction of the Deputy Executive Director of Programs, the Director of Public Safety Programs leads the Public Safety Programs team. This includes supervising program staff, managing the program budget, coordinating with funding agencies, and overseeing the preparation of program deliverables. Funding agencies currently include the U.S. Department of Justice COPS Office through cooperative agreements and U.S. Department of Homeland Security (DHS) Office of Emergency Communications through contracts.

The Director of Public Safety Programs will be responsible for day-to-day operational management of all activities and functions in the Public Safety Programs, which focus on providing expert technical assistance and training to local, state and federal justice agencies in the areas of public safety IT strategic planning; law enforcement automation; public safety system integration; interoperable communications systems; systems assessments; functional, data, and technical standards development and implementation; and related areas.

This position requires moderate to frequent travel (approximately 40%).

NOTE: This is a highly specialized position that requires substantial experience in four overarching categories, as detailed below. Interested applicants must submit two documents: 1) A cover letter detailing and demonstrating how your experience, knowledge, training and/or skills fulfill the requirements of each of the categories below, and 2) a detailed resume. Submissions that do not possess both of these documents will be rejected.

Requirements for the successful Director of Public Safety Programs:

• Subject-matter expertise in public safety information and communications systems. Successful candidates will have operational experience in public safety at the local and/or state levels.

• Proven leadership and management skills. The successful candidate will have experience with project management and public procurement processes for both large and small agencies, from needs assessment to development of the request for information, request for proposal, evaluation of proposals, selection of the vendor, contract negotiation, implementation management, and acceptance testing.

• Program development and operations. Candidates who will excel in this category have skills, experience, knowledge and/or expertise in program development, funding identification, daily management and operation, budget management and program performance measurement.

• Incident management system knowledge and/or experience. The successful candidate will have knowledge of and experience in incident management systems.

Required Education and Experience

• Bachelor's or graduate degree in criminal justice, computer science, and/or related field with considerable and recent experience in communications and information technology planning, implementation, management and support.
• In-depth knowledge of public safety information technologies used by public safety agencies such as wireless voice dispatch, status messaging, automatic vehicle location (AVL), computer-aided dispatch (CAD), records management systems (RMS), enterprise and service-oriented architectures, and mobile data systems.
• An in-depth knowledge and understanding of the use of radio and other forms of communications by public safety agencies during day-to-day, task force and disaster operations is necessary.
• Knowledge of wireless standards, regulations and licensing is required along with a detailed operational knowledge of conventional and trunked radio systems, radio gateway devices, mobile data technologies, WLAN and AVL.

Essential Duties and Responsibilities

A candidate's experience will include in-depth knowledge and skill to fulfill the following responsibilities:

• Directs and manages staff and project activities for the Public Safety Programs arm of SEARCH.
• Coordinates with SEARCH executive staff in setting program goals and objectives and for ensuring that program goals and objectives are met.
• Keeps the Deputy Executive Director and Executive Director informed of Public Safety Programs projects, progress and activities.
• Provides technology consulting services to justice and public safety organizations throughout the country.
• Serves as a resource to SEARCH staff, committees, public safety-related organizations, and funding agencies in the identification, analysis, and resolution of technology issues.
• Provides research, technical assistance, and training services in the areas of: public safety IT strategic planning; law enforcement automation; public safety system integration; interoperable communications systems; systems assessments; functional, data, and technical standards development and implementation; and related areas.
• Prepares and produces reports, articles, and publications and represents SEARCH as a speaker and resource person in preparing and presenting programs before various audiences.
• Manages the program budget and ensures that high-quality program deliverables are completed on time and within available resources.
• Manages contracts with outside organizations and consultants, prepares grant applications and progress reports.
• Coordinates all program activities with funding agencies and organizations.
• Conducts research, training, and technical assistance to justice and public safety agencies nationally, in-house and on-site.
• Leads technical assistance and training engagements to assist justice and public safety agencies in the development and implementation of automated systems and integrated information technology solutions.
• Provides staff support to public safety IT-related programs and committees.
• Prepares corporate methodologies and products to advance the field of public safety system integration, new technologies, and standards.
• Serves on various national task forces advisory groups. Coordinates and cooperates with other national associations and industry working groups to develop tools and resources.
• Researches and develops methodologies for public safety communications interoperability.
• Identifies integration, communication and technology trends for ongoing national standards projects.
• Reviews procurement and acquisition documents, and assists agencies and jurisdictions in the employment of effective procurement and vendor management strategies.
• Serves as liaison between public safety entities, for example between federal and state-level agencies, to facilitate the implementation of policy initiatives.
• Makes presentations at SEARCH-sponsored conferences, training seminars and workshops, as well as at other industry-related events.
• Coordinates with other directors and managers to ensure proper communication and coordination.

Supervisory Responsibilities

This position is responsible for supervising a staff of 6.

Required Certificates, Licenses, Registrations

A current driver's license and proof of auto insurance are required.

Compensation

Annual salary range starts at $99,212, commensurate with experience. SEARCH offers an excellent benefits package including retirement, health, dental, disability, vacation and sick leave. Successful completion of a criminal background check is required.

This is a full-time exempt position.

Interested applicants must submit a resume and cover letter to: jobs@hrtogo.com. These can also be faxed to: 916-405-3637. Please note mandatory application requirements noted in box.

This position will be open until filled.

SEARCH is an Equal Opportunity Employer

12/15/2008

COMMUNICATIONS (911) DIRECTOR

BARTON COUNTY, KANSAS

Accepting applications for Director until position filled. County-wide emergency communications (911), 13-person staff manning 911 system on 24-hour basis.  Prefer two years college or equivalent experience, five years supervisory experience with Communications \ 911 Center.  Thorough knowledge of law enforcement, fire, other emergency services.  Computer systems, budgeting, personnel supervision.  

Salary DOQ.  Residency, valid Kansas driver’s license and drug screen required. 

Application and job description - Barton County Administrator's Office, 1400 Main, Room 107, Great Bend, Kansas, 67530.

Applications available at http://www.bartoncounty.org/admin/employment.htm. 

Phone: (620) 793-1800 or toll free 1-877-419-7171.   

EOE

12/14/2008

POLICE TECHNOLOGY DIRECTOR– 4860

Scottsdale, AZ

Under the direction of the City’s Chief Information Officer, and with day-to-day guidance from the Police Administrative Services Bureau Director, the Police Technology Director is responsible for the day-to-day management and oversight of the Police Technology Services Division.  The Police Technology Services Division is comprised of an 11-member team, working in conjunction with the City’s Information Systems Department in providing technology services and solutions to the Police Department.  The Division has a budget of $2.04 million and manages capital projects of $2.5 million.

Responsibilities of this position include:

• Planning, developing, purchasing and implementing all police technology including the integration of all police automated systems.
• Developing short and long-term plans regarding automation for the Department to include establishing priorities regarding systems, projects and purchasing of computer hardware/software. 
• Supervising professional and technical staff; assigning work activities; projects and programs to appropriate staff members; reviewing and evaluating the effectiveness of current work projects and methods.
• Preparing and presenting regular status updates related to key projects, initiatives, and staff assignments.
• Overseeing the development, implementation, management and support of multiple computer technologies including operating systems, application packages, custom developed software, network/communications systems, database management systems and related software. 
• Reviewing proposals and oversight of projects to ensure technical and departmental requirements are met; forecasting and budgeting for automated equipment in the Police Department; and monitoring time and expenditures to ensure projects and budgets meet established targets.
• Overseeing procurement, RFP development, specifications of contracts with hardware, software and system service vendors while working closely with the City’s Information Systems, Legal, Risk Management and Purchasing departments.
• Developing and maintaining business continuity plans for technology used to support critical police operations.
• Supporting City technology standards and policies.  Establishing Police Department technology standards and policies when existing City standards and policies do not apply
• Establishing and maintaining effective working relationships with the Office of the Chief, command staff, and other Police employees as well as Information Systems management and staff.
• Demonstrating an ability to communicate and manage organizational change. 
• Directing individual accomplishments toward organizational management objectives. 

The successful candidate will have knowledge and proven ability in the following areas: 

• Management practices and procedures.
• Information Systems related terminology, practices, procedures and regulations.
• State and federal regulations and standards regarding criminal justice information systems.
• Police Department applications systems, computer resources and user requirements.
• Computer systems design, management, programming and quality assurance.
• Project organization, management and control.
• Personnel management.

Additionally, the Police Technology Director is responsible for planning, organizing and reviewing the work of staff members to identify skills and development opportunities to maximize employee performance.  The selected individual will have the ability to review current processes and procedures, diagnose problems, develop innovative solutions, and prepare and present effective written and oral reports.  This individual will have the ability to listen and communicate effectively with a diverse group of people, while establishing and maintaining effective working relationships with co-workers, supervisors, vendors and the general public.

The successful candidate will need to balance the needs of law enforcement with technology.  This individual must be innovative and seek out ways to ensure new technology solutions are implemented, appropriately utilized and adequately supported.  Additionally, it is essential that there is a strong collaboration between the City’s Information Systems Department and the Police Department’s Technology Services Division.  It is imperative that this individual understands technology needs in public safety as it pertains to trends taking place at the local, regional and national level.

This individual must have experience managing all aspects of information technology, including strategic planning, project management with complex and multi-departmental technology projects, budget, procurement and contract administration and creating technical solutions to customer problems. 

The Police Technology Director directly supervises professional and technical staff and carries out supervisory responsibilities in accordance with the Organization’s policies and applicable laws.

Interested candidates will possess any combination of a Bachelor’s degree in Computer Science, Computer Information Systems or a related field and a minimum of five years recent experience in Police systems and network operations, customer support, application services and development and implementation of technological initiatives.  Additionally, a minimum of two years recent experience managing and leading professional and technical personnel is required. 

The Police Department requires all applicants to participate in an extensive background check, polygraph examination, psychological, and pre-employment drug and alcohol test. 

The annual compensation package for this position is highly competitive and negotiable based on experience and qualifications.  The City provides an attractive benefits package, which includes, but is not limited to: 

• Health Insurance – first day health insurance coverage with a choice of medical and dental plans for employees, dependents and domestic partners, with premiums that are among the lowest in Arizona
• Life Insurance – equal to annual salary, plus the option to purchase additional coverage
• Retirement – participation in a defined benefit plan through the Arizona State Retirement System (ASRS) with matching contributions from the City.  Long-term disability coverage is also provided through ASRS
• Voluntary Deferred Compensation – through a diversified 457 plan with ICMA/RC
• Vacation – 15 paid days of vacation annually, up to 20 days based on years of service
• Holidays – 10 paid holidays annually
• Tuition Assistance - $4,000 annually
• Flexible Spending Accounts
• Employee Assistance Program

Detailed benefits information available at http://www.scottsdaleaz.gov/HR/benefacts.asp.

To learn more about this exciting opportunity, please forward a transmittal letter of interest and a resume to:

Arcus Public

8170 Adams Drive

Suite 200

Hummelstown, PA  17036

Phone: 877.570.8040

Fax: 717.583.5103

Email:    Resume.Public@arcus.net

12/09/2008

DIRECTOR

METRO COMMUNICATIONS AGENCY

SIOUX FALLS, SD

The Metro Management Council, comprised of elected officials from the City of Sioux Falls City Council and Minnehaha County Commission, is seeking a Director to manage and direct the overall operation of the Metro Communications Agency which provides 911 emergency dispatch services to the citizens of Sioux Falls and Minnehaha County, serving 3 law enforcement agencies, 4 ambulance services, 15 fire departments, Minnehaha County Emergency Management and City of Sioux Falls Animal Control.

To print the application form and to obtain further information about this position including required qualifications and compensation/benefits, go to:

www.911metro.org, www.minnehahacounty.org, or www.siouxfalls.org.

Submit application to:

South Dakota Career Center

811 East Tenth Street, Department 41

Sioux Falls SD 57103-1650

Application deadline is Friday, October 31, 2008 at 5:00 pm. Special accommodations for application and/or testing or job information in alternative formats available upon request.

EOE

12/03/2008

PROFESSIONAL STANDARDS & DEVELOPMENT MANAGER

NORCOM

KIRKLAND, WA

This highly visible position plans, organizes, directs and evaluates the activities and personnel responsible for the Center’s training, Q&A, Records, and CALEA Accreditation programs.  Incumbent provides direct input regarding training curricula, continuing education, the CTO program, job skill certifications and professional development. 

The qualified candidate will have 5 years increasingly responsible experience working in a multi-jurisdictional combined police, fire, and EMS public safety dispatching agency including four years supervisory experience and a demonstrated aptitude/ability for a management level position.  Prior budget development and management very desirable.  Required certifications include instructor Development Certification and WACIC (Access Level 1 or 2).A Bachelor’s degree in Public Administration, Public Safety or other related field and/or Master Trainer Certification highly desirable.  Any equivalent combination of related experience and education which provide the candidate with the desired knowledge, skills and ability required to perform the work may be considered.

To view the complete job description go to www.norcom.org  and  to apply send resumes to sbeisheim@norcom.org   The final filing date is October 17,  2008 at 05:00 pm

The annual salary range is $71,127 to $96,231 plus a competitive benefits package.

Those candidates whose experience and qualifications most closely fit the requirements of this position will be invited to participate in the selection process.  This process will be conducted by using any combination of the following assessment tools: 

• Written Questionnaire
• Practical Demonstration
• Skills assessment
• Work styles assessment
• Structured, panel interview

Candidates who have successfully met the requirements of the assessment process must successfully pass a background investigation, including but not limited to verification of qualifying credentials and a review of any criminal record.

NORCOM is an Equal Opportunity Employer

12/03/2008

EXECUTIVE DIRECTOR

ATHENS, TX

The Board of Managers of the Henderson County 9-1-1 Communication District

Invites your interest in the position of

EXECUTIVE DIRECTOR

The Henderson County 9-1-1 District is seeking qualified applicants for the position of Executive Director.  The Henderson County 9-1-1 District is a special purpose political subdivision providing Emergency Telephone service to the 80,000 residents of Henderson County.  The District is governed by a five member Board appointed by its participating jurisdictions.

Summary:

The Executive Director is the chief executive officer of the Henderson County 9-1-1 District, and is responsible for the overall management and operation of the emergency communications district.  The Executive Director reports directly to a five-member board of managers and serves as the Board’s representative to professional and regulatory bodies such as the Texas 9-1-1 Alliance, NENA, APCO and CSEC.  The District operates in a two person, non-smoking office in Athens, Texas.

Requirements:

Graduate of an accredited college or university with a Bachelor’s degree or relevant work experience.  Budget creation and oversight experience a must.  Must reside in or be willing to relocated to the Henderson County area.

Compensation:

The starting salary for the Henderson County 9-1-1 District Executive Director will be in the range of $60,000 to $75,000, depending on qualifications.  A comprehensive benefits package will be provided.

How to apply:

Please submit by email your resume, cover letter, and three professional references by the close of business November 7, 2008 to:  pebel@hctx911.org

The Henderson County 9-1-1 District is an Equal Opportunity Employer.  The District considers all applicants for employment without regard to race, color, religion, ethnicity, gender, national origin, age, physical handicap, or any other protected status or classification in accordance with state and federal laws.  The District also provides “reasonable accommodations” to qualified individuals with known disabilities, in accordance with the Americans with Disabilities Act.  All interested persons are encouraged to apply.

12/02/2008

COMMUNICATIONS CENTER MANAGER

AMERICAN MEDICAL RESPONSE SAN DIEGO, CA

REPORTS TO: General Manager

FLSA STATUS:  Exempt                                                                                                 

SUMMARY:   The Communications Center Manager is responsible for the supervision, coordination and prioritization of all Communications Center activities.  The position has the authority to make necessary decisions in lieu of the General Manager.  This position is also responsible for ensuring that standards of performance and client needs are met.  The Communications Manager will ensure that all contractual requirements are successfully integrated into the daily operations of the Communications Center. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify, investigate, and resolve service related issues.
• Coordinate with the marketing department to institute and manage fee for service contracts.
• Assist in the development of the communications center to ensure that the contractual obligations of AMR are met.         
• Act as a representative of the communications department on assigned committees.
• Identify systems problems that could cause service-related issues.
• Effectively communicate with, and motivates employees.
• Disburse information and implement department polices and procedures. 

• Maintain departmental records and reports.
• Work with other departments to identify emerging trends.
• Participate in programs to enhance AMR’s community image.
• Promote high level of morale among department employees.
• Assist with development of goals and objectives for the department.
• Participate in quality improvement activities; assists in maintaining compliance with all established customer service standards.
• Facilitate communications/field problem resolution.

• Monitor call accounting software to ensure proper use of staff and equipment.
• Serve as a departmental resource, and deals effectively with operational difficulties within the communications center.
• Effectively deal with departmental conflicts and provides adequate follow-up.
• Maintain departmental records and reports. 

• Manage and maintain AMR’s system status plan, and assures departmental compliance by all controllers.
• Prepare written reports and summaries as requested.
• Support and uphold established corporation and departmental policies, procedures, objectives, quality improvement, and safety standards.
• Maintain performance levels consistent with departmental standards.
• Maintain a calm, non-emotional and professional atmosphere in the communications center at all times. 

• Maintain competency and enhances professional growth and development through continuing education, conferences, and seminars. 

• Maintain positive behaviors, approaches, attitude and commitment to interpersonal service toward customers, visitors, and coworkers. 

• Attend scheduled department meetings and training sessions.
• Adhere to all company policies and procedures.          

MINIMUM QUALIFICATIONS:

Three years experience within a high profile EMS system. 3-5 years experience in a Communications leadership role. CAD and data entry experience. Strong personnel management and staff development skills. System Status Management experience. Superior verbal and written communication skills.  Demonstrated technical knowledge pertaining to communications equipment. Ability to write and comprehend legal contracts. Excellent time management and organizational skills.  Ability to perform in a high stress environment. Ability to interact effectively with internal and external customers. Demonstrated knowledge pertaining to CQI and TQM.  Color Vision: ability to distinguish and identify different colors.   BS/BA degree in Business or related field desired.  One year EMS or Public Safety experience and a strong background in customer relations desired. EMD (Emergency Medical Dispatch) training/certification, EMT or Paramedic Training preferred.

PHYSICAL REQUIREMENTS:

Occasionally:  Touching, walking outside, typing 35 wpm.

Frequently:  Walking inside, reaching, kneeling, stooping, bending.

Constantly:  Hearing/listening, clear speech, sitting, seeing. 

MENTAL REQUIREMENTS:  

Occasionally:  Complex reading and writing, memorization, high math skills.

Frequently:  Simple reading and writing, problem solving, judgment, reasoning, decision making.

Constantly:  Analyzing, perception/computation, complex math skills. 

WORKING CONDITIONS:  

Occasionally:  Verbal contact with others.

Constantly:  Works with and around others, face-to-face contact with others. 

STRESS FACTORS: 

Frequently:  High pressure.

Frequently:  Repetitive tasks. 

EQUIPMENT USED:  

Occasionally:  Facsimile, telephone, autodialer. 

Frequently:  Copy machine.  

Constantly:  Computer/typewriter, keyboard, calculator, stapler, 3 hole punch, stamping, sharpener. 

APPLICATION PROCESS:

Apply directly at:  8808 Balboa Avenue, Suite 150San Diego, CA 92123 

Or visit www.amr-sandiego.com  to print out an application. Applications can be mailed to the address above, faxed to 858-492-3541 or e-mailed to Nicole.semar@amr.net.

Please contact Nicole Semar, HR Generalist, at 858-492-3540 for any questions or for additional information.

12/02/2008

PUBLIC SAFETY AND HOMELAND SECURITY BUREAU ANNOUNCES
PUBLIC SAFETY FELLOWSHIP PROGRAM

Position description:

This is a one year position, with potential to renew for an additional year, located in the FCC's Public Safety and Homeland Security Bureau (PSHSB), Washington, DC. PSHSB seeks to bring practical public safety experience to the FCC and the incumbent will be able to take FCC perspective back to his/her agency or department. The Public Safety Fellow will act as subject matter expert in advising PSHSB staff regarding day-to-day public safety communications issues, provide advice and content for the PSHSB website and Clearinghouse, and assist in the Bureau's Outreach efforts to the public safety community. The Public Safety Fellow will also assist in Bureau efforts to improve communications for the public safety sector and in communications restoration efforts in the event of a communications crisis. He/she will offer input on the Bureau's policy functions, as they affect public safety and will spend a portion of his/her time as advisor for the Bureau's Front Office, Divisions and the Operations Center. The Public Safety Fellow will work with the Bureau Operations staff in coordination efforts with other agencies/groups when specific issues arise within the area of the Public Safety Fellow's expertise.

Background and Qualifications:

PSHSB is seeking someone with experience as a practitioner/professional in the Public Safety sector, either in the fire, police, emergency medical services, or emergency management fields. PSHSB is seeking someone with experience in the communications section of his/her respective agency/department, either working in this section or in a supervisory capacity.

Hiring Process:

Interested parties should send a resume to Susan.McLean@fcc.gov. Salary will be based on compensation, experience, and qualifications. Resumes will be reviewed as they are submitted. Please submit no later than November 1, 2008.

12/02/2008

EXECUTIVE DIRECTOR

EMERGENCY DISPATCH DISTRICT

UTAH COUNTY, UTAH

Executive Director for the newly created “Utah Valley Emergency Dispatch District”.  This Special Service District has been created for the purpose of providing emergency dispatch service to various cities within Utah County, Utah.   The Director will be responsible for overseeing the transition from a County Dispatch Center to a District Center. The current operation has a budget of approximately $2 million with 34 positions.  The Director will report to a Board comprised of officials appointed by member agencies. 

Salary range of $70,000-$100,000 which may be adjusted depending on qualifications.  

Resumes including work and salary history should be sent to Jody Bates at jody@highlandcity.org (preferred) or mailed to 5400 West Civic Center Dr., Suite 1 - Highland Utah, 84003.  All resumes to be received by October 31, 2008 at 6:00 pm.  A complete job description can be reviewed at www.highlandcity.org

For further questions call Dave Sanderson at (801) 768-7100 ext. 2260 or Mike Forshee at (801) 851-4004.

11/26/2008

Interoperability Oversight Manager

Government Information Technology Agency (GITA)

Interoperability Oversight Manager - Public Safety Interoperable Communications Team

Position Summary

This position will serve as the member of the Public Safety Interoperable Communications (PSIC) team at GITA responsible for oversight of statewide or regional interoperability projects.

Background

There are many city, county, tribal and State projects which have a significant impact on public safety interoperability in the State of Arizona.  Most of these projects are not under the direct control of the PSIC team at GITA nor under the direction of the Public Safety Communications Advisory Commission (PSCC), however the State monitors progress on these projects and provides input to the responsible jurisdictions regarding their direction in support of the statewide goal of achieving communications interoperability for first responders. 

Duties and Responsibilities

Oversight & Planning

• Provides oversight to project managers, professional and technical staff for all phases of public safety interoperable communications projects, to ensure that sound IT, financial and business practices are followed, project plans are solid and projects are completed on time, within budget, and with quality.

• Coordinates with other State, federal, local, tribal and non-governmental agencies and organizations, to identify collaborative opportu