Pursuing mandatory minimum training standards and certification will achieve recognition that public safety communications has come of age and is identified as a mission critical core component of the nation’s public safety services. Through expectations of higher levels of competency, the outcome assures the quality of public service each and every time an emergency occurs.
Items marked NEW have been added within the past month.
Promote Professional Training and Certification
- 911 Incident Reinforces the Need for Certification Programs
- Benefits of Certification (Florida "Saves Lives" in Support of Statewide Certification)
- EMS & Heart Attack Survival Rate
- Texas Hiring And Education 2009
APCO ANSI Standards
- APCO Core Compentencies for PSC Manager-Director
- APCO Minimum Standards for CTO
- APCO Minimum Training Standards for PST
- APCO Standards for Missing, Abducted, and Sexually Exploited Children
- APCO-NENA-TERT Standards
State Mandates — Certification & Training
- States Survey - Training, Retirement, Labor & First Responders Or Not UPDATED
- States With Required Training Certification
- U.S. Map Of Certification Requirements
Individual States
- Arkansas Training Legislation
- EMD State Requirements
- Florida Dept Of Education Public Safety Telecommunicator Curriculum
- Florida Public Safety Telecommunication Course Equivalency App
- Florida State Mandatory Training Requirements
- Michigan Recommendation For Minimum Training Standards
- Missouri 911 Training And Standards Act
- New Mexico Minimum Training Standards
- Ohio Emergency Service Telecommunicator Trng Program
- Tennessee Dispatcher Training Regulations
- Texas Bill on Telecommunicator Certification NEW
- Wyoming Certification And Training Standards For Dispatchers
- Wyoming Standards For Employment
CEUs (included in info above, if any requirements)
Other Training, Certification and Standard Resources
- APCO Chapter Presidents (as of August 1, 2012)
- APCO State Training And Certification Survey 2010
- APCO training
- FEMA courses
- Florida PublicSafety Telecommunication Course Equivalency App - Draft
- Listing of all P33 Certified Agencies
- Maine PSAP Quality Assurance Report MARCH 2011
- NAED Position Paper Emergency Medical Dispatching
- NCMEC
- Verint On Challenges Of NG911 And Emergency Communications Training