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2007 Index by Author
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2007 Index by Keywords
Anderson, Bob
Designing Fire Service Comm Systems 73(04) 48
Antonellis Jr., Paul J.
The Traumatic Call: How to Recognize & Manage Post-Traumatic Stress Disorder 73(03) 32
Bender, Klaus
Public Safety Meet RF Safety: The 5 Ws that Will Protect You 73(02) 42
Blaschak, Brigid
Mind What You Eat 73(12) 24
The Hunt Is On … Attendees Win Big at First-Ever APCO Scavenger Hunt 73(10) 37
Your Baltimore Agenda 73(07) 28
Boudreaux, Mark
The Anatomy of a Problem: Recognizing & Interrupting the Chain of Events that Leads to a Crisis 73(09) 42
Death by Stress? Coping Techniques for High-Stress Situations 73(11) 44
Bowen, Angela R.
Improving Morale & Motivation: Whose Job Is It Anyway? 73(04) 28
Brophy, John R.
Dispatchers in the Field: Putting Unique Skills to New Use 73(05) 26
Brown, Todd
News Tools, New Questions 73(06) 58
Buck, Lori
Addressing Diversity: Educational Outreach for Diverse Populations 73(08) 90
Sorry … Wrong Number: Changing Public Perceptions &
Actions Through Effective Public Relations, Information & Education Campaigns 73(03) 30
Burks, Phil
Protect Yourself 73(09) 49
Cade Jr., William A.
Project 41 (LOCATE-VoIP) Update 73(03) 28
Carslay, Yvonne
Introducing the APCO Institute Advisory Committee 73(12) 26
Carter, Willis
Expectations: Hitting the Target 73(09) 16
One Voice: APCO Partners for Progress 73(12) 14
Technology & Leadership: The Pillars of Success 73(10) 14
Your MVPs: Getting & Keeping the Right People 73(11) 14
Ceglia, Mike
Preview the Crash Scene: How to Use Existing ACN & TTY Technology to Save Lives 73(09) 28
Clinard, Jody
Silent Key: Remembering Lynn Casey 73(02) 31
Coover, Donald
Emerging Technology: The Watchword Is Adaptability 73(03) 52
Daniel, Jack
BDA Noise: Separating Fact & Fiction 73(02) 58
Coming to a Building Near You 73(12) 52
Knowledge Investment: How to Sponsor–or Apply for–an APCO Scholarship 73(01) 58
Devries, Danah
Keep ‘Em Talking: Training Telecommunicators for Hostage Situations 73(10) 38
Elsberry, Loredana
International Spotlight: Communications South of the Border 73(08) 60
Estes, Mary
Intuitive CAD in Volusia County: New System Supports Multiple Agencies 73(06) 40
Fisk, Charlene A.
Meet the Member Chapter & Services Committee 73(10) 27
Floyd, Sara
Dispatchers & Mental Health: How to Ensure Comm Center Personnel Get the Help They Need 73(01) 40
Ford, Lin D.
A Self-Proclaimed ‘Old Fossil’ Pitches a New Idea 73(11) 22
Garza, Mannie
EMAC Deploys TERT Teams 73(12) 23
Feds Prepare for NG9-1-1: Project Lays Groundwork for IP-Based System 73(02) 26
Trivial 9-1-1 Use 73(01) 27
Gillis, Don
VoIP Recording Challenges in a Hybrid Environment 73(03) 53
Gould, Ralph H.
The Manhattan Project: The Hunt for the Perfect Wireless PDA 73(09) 48
Yes, WiMAX! The Emerging Broadband Wireless Technology that Public Safety Will Want to Use 73(07) 36
Graham, Gerry
Guard Your Cables 73(09) 50
Grant, James
Rally Time: Fairfax County Event Demonstrates Interoperability Capabilities 73(08) 26
Greenberg, Joel
CEDAP Offers Interoperability Solutions: Small Communities Receive Direct Assistance 73(08) 76
Grener, Laurie
Tales from a Winner: A First-Time Attendee Scores Knowledge, Friends & Memories 73(10) 35
Gurss, Robert
Commission Rules on PSAP-Level Accuracy: Plus, 800-MHZ & VoIP 9-1-1 Issues 73(11) 16
Congress Deliberates Grant Program: Plus, FCC Continues to Focus on 700 MHz 73(04) 16
FCC Actions on 800-MHz, 700-MHz & E9-1-1 Issues: Plus, New Details on $1 Billion Grant Program 73(07) 14
FCC Adopts Innovative Plan for 700-MHz Broadband 73(09) 20
FCC Proposes Major Change in 700-MHz Licensing:
Nationwide Broadband Public Safety Network Under Consideration 73(02) 16
Finding Broadband Solutions: A Public Safety Broadband Trust Report, Plus, Other Frequency Updates 73(01) 16
The Frequency Shuffle: FCC Actions Expected Sept. 11 73(10) 18
Narrowbanding on the Horizon: Plus, APCO President Testifies on VoIP & More 73(05) 16
On the Fast Track FCC Initiates: 700-MHz Processing & Congress Considers VoIP 9-1-1 Act 73(06) 18
Public Safety Broadband Network Coming Together: Fast Action on 700-MHz Spectrum 73(12) 16
Slow Progress: E9-1-1 Legislation & Rebanding Update 73(03) 20
Year in Review: Focus on FCC Actions 73(08) 18
Hanna-Wiles, Sheila
Gone Missing: The telecommunicator’s Role in Activating and AMBER Alert 73(08) 92
‘How Can I Help You?’ Customer Service in Emergency Communications 73(12) 40
Haraseth, Ron
700-MHz Solutions: Last-Minutes Changes for the 700-MHz Public Safety Allocation? 73(02) 22
AFC Trains Local Advisors 73(06) 30
The Evolution of Wireless Communications: From Spark Gap to Broadband, We’ve Come Full Circle 73(03) 38
Managing Change in the Fast Lane: Time to Move Past 700-MHz Denial 73(07) 20
Radio System Constraints: Connections As, When & Where Needed 73(01) 22
Wireless Net Neutrality: Open Platform Could Be Public Safety’s Broadband Solution 73(04) 22
Heightman, A.J.
Stay on the Air: The Importance of Maintaining Communications at Mass Casualty Incidents 73(09) 32
Ihnken, Alicia
The Aspiring Supervisor: Understanding the Opportunities &
Challenges, While Avoiding the Pitfalls 73(01) 32
Cats, Dogs & Snakes, Oh My! When Animal Encounters Go Bad 73(07) 40
Fire Communications 101: Firefighters & Fire Dispatchers Identify Common Issues 73(04) 40
Location, Location, Location: PSAPs Face Challenges of Emerging Technology 73(03) 44
Mysteries of the Medical Director Explained 73(02) 34
Performance Counseling: A Cooperative Approach to Behavior Modification 73(06) 32
Taking Online Courses Through the APCO Institute 73(10) 49
Johnson, John W.
The VHF/UHF Narrowband Mandate: It’s Closer Than You Think 73(08) 86
Jorgensen, Craig
Project 25 Update: Where We’ve Been & Where We’re Headed 73(01) 46
Kaufman, Pam
The Accidental Poisoning: 800/222-1222 Puts Poison Control Center Experts on the Call with You 73(10) 50
Emergency Childbirth: How EMDs Can Assist During an Out-of-Hospital Delivery 73(02) 32
Too Sweet: Identifying & Managing Diabetic Emergencies 73(05) 30
Levine, Sue
San Diego Regional Interoperable Communications Project
The Vision: A Fully Interoperable, Standards-Based System for Voice & Data Transport 73(01) 50
Lindstrom, Ann-Marie
Dispatching: A Personal Perspective 73(07) 46
Lakewood, N.J., Police Install Mesh Network 73(03) 27
Names in the News [PB] 73(01) 24
Loomis, Steven E.
Construction Standards: How NFPA 1221 Relates to Comm Center Design 73(04) 54
Design/Build Strategies 73(12) 56
Going Green: Green Design Is Good Design for PSAPs 73(06) 62
Evolving Equipment Rooms: A Prescription for Adaptability 73(02) 70
Human Factors in Design: Hallmarks of Next-Generation Dispatch Centers 73(01) 62
Man & Machine: Evolving Trends in PSAP Design 73(10) 60
Of Mice & Monitors: How Technology Affects Workstation Design 73(03) 62
The Multi-Purpose Room: Training Facilities for the Next-Generation Comm Centers 73(08) 110
Safety First: Shooting Serves as an Important Reminder 73(07) 54
Under All Conditions: It’s About Capacity, Reliability & People 73(09) 54
Losavio, Keri
73rd Annual Conference & Exposition: Where Educational & Networking Opportunities Abound 73(08) 40
Bridge Collapses in Minneapolis: At Least 9 Killed & More Than 70 Injured 73(09) 35
Chief Calls for Consolidated Comm Center 73(01) 26
Closed Doors 73(01) 27
FCC Hosts First Responder Summit 73(06) 28
Interoperability Goals & Resources 73(01) 24
Leadership in Policy Awards 73(07) 22
Names in the News 73(01) 24
New Year, New Direction: What Readers Really Want 73(01) 30
Project LOCATE Releases Final Report 73(06) 26
Recognizing Leadership: Highlights from APCO’s 73rd Annual Conference & Exposition 73(10) 30
The Results Are In! DHS Releases 2006 SAFECOM Survey Findings 73(01) 24
Timeless Treasure: Helen Rushing Is a Dedicated Mentor & True Friend 73(08) 44
Updates: D.C. Changes Dispatch Strategy 73(01) 25
Mack, Daniel
Stay on the Air: The Importance of Maintaining Communications at Mass Casualty Incidents 73(09) 32
May, Paul
IP-Based Radio Debuts: But Is It Ready for Public Safety? 73(06) 42
McCain, Courtney
Aptitude Plus Experience: Key Ingredients to a Successful Communications Center 73(04) 20
Leading the Way: Cindy Cline Pushes for Standardized Dispatcher Training 73(12) 18
Listen to Your Gut: Grace Reed Honed Intuition Through Experience 73(02) 20
Local Woman Gives Back: Community Benefits from Simone Nichols’ Knowledge & Experience 73(07) 18
The Lone Dispatcher: Rural Department Relies on Limited Staffing 73(09) 21
Mastering Management: Danita Crombach Leads by Example 73(01) 20
McCallion, Teresa
$1 Billion for Interoperability: Local Agencies Must Work with State Governments to Apply for the Grant 73(06) 24
From Twisted Rubble: A Case Study in Rebuilding a Communications Network after a Disaster 73(12) 36
Lost in Translation: Language Service Providers Bridge Gap Between Comm Centers & ESL Populations 73(08) 68
McCarley, Wanda
APCO Wants You! Committee Nominations Due April 30 73(02) 30
Broadband Spectrum Needs: The Delivery Highway for Lifesaving Data 73(02) 12
Focus on the Individual: Create Environments that Promote Productivity & Effectiveness 73(06) 14
Interesting Times: Serving as an Instrument for Purposeful Change 73(07) 12
Map It Out: Contingency Planning & Other Roles for GIS 73(04) 14
Members Helping Members: How Connections Benefit Public Safety 73(05) 14
Partnership for Success: Public Safety Communications Benefits
from APCO/Elsevier Public Safety Partnership 73(01) 12
Perseverance Pays Off: Reflecting on Achievements & Anticipating Things to Come 73(08) 16
Ready or Not! Emerging Technologies Are Upon Us 73(03) 16
McClure III, Nathan D.
Construction Standards: How NFPA 1221 Relates to Comm Center Design 73(04) 54
Design/Build Strategies 73(12) 56
Going Green: Green Design Is Good Design for PSAPs 73(06) 62
Evolving Equipment Rooms: A Prescription for Adaptability 73(02) 70
Human Factors in Design: Hallmarks of Next-Generation Dispatch Centers 73(01) 62
Man & Machine: Evolving Trends in PSAP Design 73(10) 60
The Multi-Purpose Room: Training Facilities for the Next-Generation Comm Centers 73(08) 110
Of Mice & Monitors: How Technology Affects Workstation Design 73(03) 62
Safety First: Shooting Serves as an Important Reminder 73(07) 54
Swimming with Alligators: The Ins & Outs of Planning 73(10) 58
Technology Drives Consolidation 73(06) 58
Under All Conditions: It’s about Capacity, Reliability & People 73(09) 54
McCormick, Cathy
Private Partners: Telematics Service Providers 73(11) 54
Miller, Robert W.
Out of the Classroom: Making the Case for Online Training 73(10) 46
Miller, Bob
Preview the Crash Scene: How to Use Existing ACN & TTY Technology to Save Lives 73(09) 28
Monro, Ken
Cover-Up: Today’s Rapidly Changing In-Building Coverage Environment 73(02) 50
Mund, Ed
International Spotlight: Emergency Communications in Russia 73(01) 28
National Communications System, Department of Homeland Security
Get & Stay Connected: NCS Offers Priority Telecommunications Services for Emergency Response 73(08) 64
Neal, Glenn
Plan for the Inevitable: How to Prepare for the Consolidation or Expansion in Your PSAP’s Future 73(06) 38
O’Hara, Sean
A New Landscape: The 700-MHz Journey Begins 73(11) 19
NPSTC at 10 Years Old: Thanks for Being There 73(08) 24
Paradigm Shifts: Managing Change in Positive Ways 73(05) 18
Olson, Carl B. "Bernie"
Validating Coverage: How to Implement a Coverage Acceptance Test Plan 73(04) 36
Ors, Yucel
Commission Rules on PSAP-Level Accuracy: Plus, 800-MHZ & VoIP 9-1-1 Issues 73(11) 16
Congress Deliberates Grant Program: Plus, FCC Continues to Focus on 700 MHz 73(04) 16
FCC Actions on 800-MHz, 700-MHz & E9-1-1 Issues: Plus, New Details on $1 Billion Grant Program 73(07) 14
FCC Proposes Major Change in 700-MHz Licensing:
Nationwide Broadband Public Safety Network Under Consideration 73(02) 16
Finding Broadband Solutions: A Public Safety Broadband Trust Report, Plus, Other Frequency Updates 73(01) 16
Interoperability Grant Update: PSIC Grant Program Amended 73(10) 24
Narrowbanding on the Horizon: Plus, APCO President Testifies on VoIP & More 73(05) 16
On the Fast Track FCC Initiates: 700-MHz Processing & Congress Considers VoIP 9-1-1 Act 73(06) 18
Slow Progress: E9-1-1 Legislation & Rebanding Update 73(03) 20
Petrela, Rustan
More Bang for the Buck: Onondaga County Introduces Decision-Making
Model to Minimize Assumptions & Advocacy Issues 73(12) 30
Plank, Dave
Why Not WiMAX? Exploring One Possible Broadband Solution for Public Safety 73(04) 32
Powers, Susan
Settling In 73(05) 20
Radiohead
10–23?! Is that a Cat in a Tree or a Residential Fire? 73(07) 56
Afternoons in the Park: The Epic Struggle for Equitable Shift Schedules 73(01) 64
Cell Phones vs. Radios: Choosing the Best Tool for the Job 73(02) 72
Don’t Hate Me Because I’m Beautiful: When Skill & Appearance Compete 73(11) 56
Food Fight: Just Say When & Where 73(03) 64
Fumphering Around: From Chairs to Frequencies 73(12) 57
Is Anybody There? The Proper Protocol for Silent Callers 73(09) 56
Just Fix It! A Little More Information, Please 73(08) 112
More Tech Talk: Why You Really Should Care 73(10) 62
Not that Trunk! Trunked Radio Systems 101 73(04) 56
Your Secret Decoder Ring: A Guide to the Understanding of Geeks 73(06) 64
Rodier, Pascal
The Combined Events Radio Project: Interoperability Practiced Daily in British Columbia 73(09) 38
Russo, Ann
73rd Annual Conference & Exposition: Where Educational & Networking Opportunities Abound 73(08) 40
APCO’s Friendship Philosophy 73(07) 29
Buy a Brick 73(05) 24
Celebrating … Us: National Public Safety Telecommunications Week 73(02) 30
Chapter Officer Workshop 73(05) 24
Hang ‘Em High—The Banners of APCO Pride that Is 73(06) 31
Helping Our Leadership 73(10) 27
Meeting Masters 73(11) 24
Membership News: Celebrating Public Safety Communications 73(03) 29
Membership Services: Planning for 2007 73(01) 28
National Public Safety Telecommunications Week 73(04) 26
What’s in a Chapter? 73(09) 26
Rybicki, Richard
Attached at the Hip 73(09) 26
Before Marconi, There Was Loomis 73(07) 29
A Brief History of the Battery 73(11) 22
The Buzz About Frequency 73(05) 22
Good Ol’ Baltimore 73(10) 26
Morse Code: Not Yet Obsolete 73(03) 28
Rewind: April 1997 73(04) 26
Tinkerers: Old & New 73(12) 27
Welcome Back to Baltimore Harbor History 73(08) 44
Y2K Revisited 73(01) 29
Sampson, Carri
35W Bridge Collapse: Send All Your Resources, Now! 73(11) 36
Schoenberg, Carter
Managing Threats to First-Responder Communications Networks 73(07) 46
Scott, Diana
Child Abducted at Gunpoint: A First-Person Account 73(08) 94
Shark, Alan R.
D-Mystifying VoIP 73(03) 52
Smathers, Kristen
Emerging Technology: The Watchword Is Adaptability 73(03) 52
Smith, Bob
14 Days Alone: The Human Side of Redundancy 73(01) 18
4 Ways to End a Hostage Situation: The Telecommunicator’s Role 73(10) 44
Active Shooter Incidents: The Telecommunicator’s Response Role 73(10) 20
Code of Conduct: Ethics in Public Safety Communications 73(12) 17
Dress for Success: Dress Codes & Uniform Policies 73(11) 18
Film at 11: How to Handle Media Inquiries 73(06) 20
Film at 11: How to Handle Media Inquiries, Part 2 73(07) 16
Risk Management 101: Training Limits Liability Exposure 73(08) 22
Secure Designs: Anticipate the Worst to Mitigate the Damage 73(03) 22
Standards of Excellence: Track & Measure Quality Service 73(09) 22
Syndromic Surveillance: The Early Recognition of Terrorism & Pandemics 73(02) 18
View from the Field: Comm Centers Benefit from Ride-Alongs 73(04) 18
Spande, Robert E.
35W Bridge Collapse: Send All Your Resources, Now! 73(11) 36
Springer, Bill
Radio System Security: An Information Age Perspective 73(07) 30
Swan, David
Seeking APCO Conference Proceedings 73(05) 24
Vannais, Jeffrey
A Connecticut Conference: APCO’s Atlantic Chapter Promises an Exciting Event 73(10) 26
Ward, Marilyn
The Buzz about 700 MHz: Plus, New Web Site Offers Forum for Interoperability Information Exchange 73(10) 22
Cross-Border Communications: Advances APCO & NPSTC Cooperate on Crucial Topics 73(12) 19
Needed: Common Channel Names: It’s Time to Talk the Same Language 73(03) 24
Statewide Interoperability: Planning Tools to Get You Started 73(06) 22
Welty, Bob
San Diego Regional Interoperable Communications Project
The Vision: A Fully Interoperable, Standards-Based System for Voice & Data Transport 73(01) 50
Whitney, Don
Disaster Planning & Supplemental Emergency Communications: What Resources Are Available? 73(05) 262
Wirth, Steve
Who’s Really Calling? 73(01) 25
Wolfberg, Doug
Who’s Really Calling? 73(01) 25
Yerger, Thomas
Chapter Bio: Northern California 73(08) 36
Yetman, Natasha
2007 Honor Roll: APCO Names PSAP & CALLS Award Winners 73(08) 48
Bob Wallace (K4YNT) Signs Off 73(09) 26
… Fond Farewell: Gary Kollman Retires 73(04) 26
In the Line of Duty 73(09) 25
Life in the PSAP 73(07) 26
Proactive Training 73(09) 24
Rebuilding from Katrina: One Agency’s Tale
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