|
2009 Index by Author
Author Index Table of Contents
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | R | S | T | V | W | Y
Format: Author Name, Volume(Issue), Page
Adams, Carol W.
Defining & Following a Dynamic Map; 75(11), 22
Standards Update; 75(7), 24
Striving to Be the Best; 75(9), 26
Ahrens, Cory
Training the Best; 75(5), 34
APCO 9-1-1/Emerging Technologies Committee
FCC Action in December; 75(2), 28
Text-to-Voice Calls: Coming Soon to Your Comm Center; 75(1), 19
The Trouble with Spoofing: How Manipulating Caller ID Harms 9-1-1; 75(5), 42
Barcellos, Zoe-Anne
An Interoperability Win; 75(10), 88
Barishansky, Raphael M.
Attitude Adjustment: 7 Ways to Handle the Difficult Employee; 75(1), 32
Broken Windows: Identifying & Fixing Problems Before the Moment of Crisis; 75(9), 36
Beatty, Diane
The Effective CTO: How to Excel as a 9-1-1 Training Officer; 75(8), 72
Bender, Klaus
On 800 MHz: FCC Details Licensing of Recovered 800 MHz Channels & More; 75(6), 20
Blaschak, Brigid
6 Secrets of the BMI; 75(5), 26
Countdown to Las Vegas: Conference 2.0; 75(7), 33
Excuses, Excuses; 75(1), 21
It's in the Palm of Your Hand; 75(2), 32
Just as I Am; 75(10), 28
Make Your Own Willpower; 75(8), 30
The Same Old Thing, 75(12), 19
Slipping Solutions; 75(4), 22
So I Said to Myself ...; 75(7), 22
Turn Off, Tune Out, Drop the Remote; 75(9), 24
Boudreaux, Mark
9-1-1 Instructor for Hire: When West Trains East; 75(8), 66
Making History: Telecommunicators in the Middle East Rely on APCO Training to Help Usher in New Era of Scientific Achievement; 75(12), 18
Bowen, Angela
Taking APCO Project 33 into the Future; 75(8), 36
Georgia's Joint Conference; 75(7), 24
Box, Dennis
Unified Communications in D.C.: A Consolidation Success Story; 75(1), 34
Brady, Nancy
Chapter Bio: IOWA APCO Is Rich in History & a Leader in Statewide Telecommunicator Training; 75(1), 22
COML Training: New Course Addresses Communications in ICS & Incident Response; 75(8), 62
Upgraded: Woodbury County, Iowa, Boasts New Comm Center & Training Facility; 75(12), 32
Brophy, John R.
The Importance of Dispatcher Input in Policy Development; 75(2), 50
Bui, Joe
Celebrating Telecommunicators in 2009; 75(6), 26
Bull, Alan
800 MHz Regional Planers Join NRPC; 75(5), 32
Burton, Beth
Distance Required: The Value of the Virtual Classroom; 75(4), 34
Butchko, Bob
In-Building Public Safety Radio: A First Responder's Lifeline; 75(3), 34
Carter, Willis
New Year, New _______: 2 Presidents Discuss Governance Reform; 75(1), 12
Colter, Dave
One PSAP to Go, Please! Disasters Don't Discriminate, So Comm Centers Must Prepare for the Worst; 75(9), 30
Cotton, David C. Jr.
Tips for RF Safety Training; 75(3), 46
Daniel, Jack
Dead Zones Covered: New Fire Codes Target Improved In-Building Communications; 75(8), 52
Jammed Up!; 75(8), 14
Dixon, Fonda
CDE #26374: 9-1-1 Fitness: How Comm Center Staff Can Take on Health & Well-Being; 75(4), 38
Doyle, Jennifer
Communications Stress Test: D.C. Fire & EMS Shares Lessons Learned from Inauguration Day; 75(7), 20
Pinetop-Lakeside's New CAD & RMS; 75(2), 60
Recruitment Overhaul: One Agency's Multidimensional Solution to Chronic Understaffing; 75(3), 28
Tips from LESA; 75(3), 29
Dunn, Jayson A.
Maintenance Cost Overhaul: Reevaluating Radio System Maintenance Options Can Reap Huge Savings; 75(8), 84
RF to IP: Addressing the Need for Blended Skills; 75(10), 86
Elias-West, C.J.
Nice Enhancements; 75(8), 88
Engelhaupt, Michael
Silver Linings for Public Safety Communications; 75(6), 48
Fichter, Susan
Weather the Strom: Monitoring Weather Plays a Key Role in Major Incident Management; 75(9), 50
Fisher, Chris
APCO as a ANSI-Accredited Standards Developer: Get Involved & Let Your Voice Be Heard; 75(4), 12
Attention All Members; 75(3), 25
Making Lemonade: How the Financial Crisis Could Benefit Public Safety; 75(5), 12
National Goals: APCO Finds Common Ground with Obama Politics; 75(2), 14
New Year, New _______: 2 Presidents Discuss Governance Reform; 75(1), 12
Next Generation of RETAINS: APCO Releases a Follow-up Study for Comm Center Retention; 75(6), 12
RPC Support Expanded: Planning & Frequency Coordination Are Key to Association's Future Success; 75(3), 12
Strength in Togetherness: APCO Hosts Women's Leadership Symposium; 75(7), 12
A Year in Review: Thanks for the Opportunity; 75(8), 12
Foster, Chad
NIMS Evaluation Program Aims to Improve Interop Solutions; 75(6), 31
Gallelli, Joe
The APCO Regional Conference: Dinosaur or Phenix?; 75(9), 46
Gasca, Olivia
Celebrating Telecommunicators in 2009; 75(6), 26
The True Golden Hour: A Book Review; 75(8), 97
Gould, Ralph H.
Coming Soon to a Console Near You: Innovat9ons in Computer-Aided Dispatch; 75(2), 40
Even Reindeer Need GPS: Santa's Sleigh on Steroids; 75(12), 28
Hot on the Market; 75(2), 44
Next What? Next When?; 75(12), 48
Review: Will the Real Telecommunicators Please Stand Up?; 75(1), 46
Gulbronson, Bill
In-Building Public Safety Radio: A First Responder's Lifeline; 75(3), 34
Gurss, Robert
700 MHz Narrowband Channels Open for Business; 75(5), 14
Bandying about Rebanding; 75(4), 16
Beware of Wireless Microphones: Plus, D-Block & Location Accuracy Updates; 75(1), 16
A 'Cell' Problem for Public Safety; 75(7), 14
Change Comes to the FCC; 75(3), 14
DTV Transition Slowed?: Potential Delay Threatens 700 MHz Availability for Public Safety Use; 75(2), 18
Foundation for Consensus: Meetings Held to Address Different Perspective on 700 MHz; 75(7), 18
A Full Complement: New FCC in Place with New Challenges; 75(9), 16
On the Front Lines: Chris Fischer to Co-Chair FCC Advisory Committee; 75(12), 14
Outside the Allocation Box: Creative Ways to Find the Spectrum You Need; 75(11), 13
Seeking Comment: FCC to Develop National Broadband Plan & Other Issues; 75(6), 16
The Year in Review & What's on Tap; 75(8), 16
Your Opinion Counts: FCC Seeks Comments for Local Broadband Deployments in 700 MHz; 75(10), 14
Hack, Joseph H.
Downtime Training Resources; 75(12), 18
Hanna, Joe L.
Partnerships for Regulatory & Legislative Strategy & Action; 75(3), 46
Harrison, Tony
2010 Buyer's Guide Introduction; 75(10), 48
Introducing Your New CAC; 75(11), 48
What Happening in Las Vegas May Make Your Year; 75(4), 44
Hastings, Courtney McCarron
An Interoperability Snapshot: Addressing Interop on the Borders, & in Maryland & Nevada; 75(6), 38
Hobgood, Bill
Alarm Monitoring Companies & PSAPs: Part 1, Rationale & Evidence for a Data Exchange Standard; 75(3), 20
Alarm Monitoring Companies & PSAPs: Part 2, The Holy Grail: Implementation Recommendations for a New Data Exchange; 75(4), 26
Ihnken, Alicia
CDE #26377: Vudeo Relay Service: Communication with the Deaf & Hard of Hearing; 75(7), 40
CDE #26382: Is the Grass Always Greener? Developing Your Professional Profile; 75(12), 40
James, Gaye
Celebrate Your Staff; 75(2), 36
Johnson, John
Tennessee APCO's Sudden Loss; 75(11), 23
Joy, Pat
Remember the Awards Potential; 75(12), 25
Kaufman, Pam
CDE #26371: Elder Abuse: When to Suspect it & What You Can Do; 75(1), 38
CDE #26379: Bring Them Home: The Telecommunicator's Role in Responder Safety; 75(9), 38
CDE #26380: Burned! What EMDs Need to Know About Burns; 75(10), 40
Kearns, Kevin
CAC is Poised for Restructuring Under SGI, 75(2), 60
CAC Reaches out to Chapters; 75(7), 46
Keller, Kevin
Texas Conference Update; 75(8), 38
Kiernan, Frank J.
No Such Thing as TMI; 75(9), 41
Laurence, Erik
NG9-1-1: 9-1-1 Moves from the Analog to the Digital World; 75(8), 56
Latif, Farokh
On 800 MHz: FCC Details Licensing of Recovered 800 MHz Channels & More; 75(6), 20
Loomis, Steven E.
Designing for the Real World: Making the Design Fit the People; 75(11), 46
Modernization: The Need to Accommodate Changing Technology; 75(2), 66
Losavio, Keri
100,000 Crashed & Counting; 75(1), 20
2008 A Retrospective: PSC's Greatest Hits; 75(1), 28
2009 Hot Products: 151 Innovative New Solutions Identified at 75th Annual APCO Conference & Expo; 75(11), 26
APCO Announces 2009 PSAP Award Winners; 75(8), 24
APCO EMD: New Implementations; 75(8), 95
Attendance Required; 75(5), 13
Countdown to the 75th Annual APCO Conference & Exposition: 'Still Fussing with the FCC' After All These Years; 75(1), 20
Countdown to Las Vegas: Exceptional Education; 75(7), 32
The Flu: What You Need to Know; 75(11), 18
Let's Get Going: PSHSB Chief Jamie Barnett Talks to PSC about FCC Priorities in this Administration; 75(10), 20
Looking Forward: Executive Council Addresses Financial Outlook & Strategic Governance Implementation; 75(4), 24
SGI Outrech; 75(6), 29
Sniff 'em Out; 75(10), 27
Taking Care of Business: Conference Offers Forum for Association Business & Plenty of Learning Opportunities; 75(10), 36
Makky, Steven J. Sr.
CDE # 26381: Taxicabs in Madrid & Other Interference on Your Line; 75(11), 38
May, Paul
Emerging from the Standard: What Project 25 Phase 2 Means to Your Agency; 75(11), 34
McCain, Courtney
Above & Beyond: Joseph Cayea Surpasses Expectations; 75(1), 27
Easing the Transition: Pay Joy Talks about Management & the Love of Dispatching; 75(4), 20
'Elevate the Position': Alaska's Al Tamagni Fights for Professional Recognition for Dispatchers; 75(6), 22
It's About 'Heart': Matthew Garrity Discusses His Second Career in Public Safety Communications; 75(12), 16
On the Beat & at the Console: T.G. Mieure Discusses His Career & Passion for APCO & Its History; 75(2), 24
The Voice of Calm: Jeffrey Moss Has a Way with Customer Service; 75(9), 20
The Winding Path: Advice from the Trenches; 75(8), 22
McCallion, Teresa
An Enduring Legacy; 75(6), 24
APCO: A Venue the Reaches the Nation; 75(5), 24
'APCO Is the Leader'; 75(4), 22
Association Leadership = Career Advancement; 75(7), 20
The Dispatch Revolution Is Here; 75(10), 24
Past President John Keating Comments on APCO's Reach; 75(3), 16
Texting for Help: An Iowa Center Is the First to Deploy 9-1-1 Text Messaging; 75(11), 32
What APCO Gave Craig Jorgensen; 75(8), 30
McClure, Nathan D. III
Compliance Non-Optional: How Codes & Standards Affect Comm Center Design; 75(5), 82
Designing for the Real World: Making the Design Fit the People; 75(11), 46
Modernization: The Need to Accommodate Changing Technology; 75(2), 66
McDade, Steven
CDE #26375: Brain Attack: The EMD's Role in Recognizing Stroke & Ensuring a Timely Response; 75(5), 44
McGeary, Kevin
It's Time for Some Backbone on Broadband; 75(5), 78
McKerren, Shelley
Limiting Workplace Drama: The Benefits of Emotional Intelligence Testing for Dispatcher Candidates; 75(6), 32
McMahon-Ruscitto, Kathy
NG9-1-1 Standards Initiatives; 75(10), 30
Mieure, T.G.
A 75-Year Walk; 75(8), 42
CDE #26371: Elder Abuse: When to Suspect it & What You Can Do; 75(1), 38
Objections to Overcome; 75(2), 41
Mirgon, Richard
Interoperability: It's All I Want for Christmas; 75(12), 12
Strength Through Teamwork: It's the Right Thing to Do; 75(10), 12
Teamwork & Leadership: APCO's Success Relies on Everyone's Involvement; 75(9), 12
United We Stand: Why a Single Public Safety Broadband License Is Best for Public Safety; 75(11), 12
Mulford, Joseph
Fold Down ... Are Your Ready?; 75(2), 34
Nash, C.J.
An Interoperability Snapshot: Addressing Interop on the Borders, & in Maryland & Nevada; 75(6), 38
Countdown to Las Vegas: Beyond the Show: Vegas for Rookies; 75(7), 36
Noble, John
Security & Efficiency: Two Important Concerns in Comm Center Design; 75(3), 50
Olson, Carl B. "Bernie"
Common Radio Terms & Acronyms; 75(5), 76
Emission Designators: 'Why Should I Care?'; 75(1), 22
Legal Terms Tamed; 75(8), 28
Narrowbanding: How Will It Change My Coverage?; 75(11), 16
Tower-Top Amplifier Systems Design: Attenuation Improves Performance; 75(5), 18
Ors, Yucel H.
Billions of Dollars in Grants Now Available; 75(8), 18
Change on the Hill; 75(1), 16
Grassroots vs. Grasstops: How to Mobilize Member to Act; 75(4), 16
NTIA Reports on BTOP Launch; 75(7) 14
PSIC Grant Extension & BTOP Comments; 75(6), 16
Stimulating Public Safety Broadband; 75(5), 14
Tactical Interoperability: Michael Chertoff Talks about Progress Since 9/11; 75(10), 22
Pallans, Mark D.
Common Radio Terms & Acronyms; 75(5), 76
An Interoperability Snapshot: Addressing Interop on the Borders, & in Maryland & Nevada; 75(6), 38
Radio 101: Chapter 2: Carriers, Modulation & Circuits
Pentlin, Dawnda
Why Did the Turtle Cross the Road? A 9-1-1 Fable; 75(7), 26
Peterson, Debra
Defeating Negativity; 75(5), 81
Dispatchers = Compassion: How to Recognize & Prevent Compassion Fatigue; 75(5), 36
Phelps, Christine
CDE #26373: What Dispatchers Should Know About ... FCC Licensing; 75(3), 38
CDE #26376: Understanding the Basics: What Telecommunicators Should Know About Spectrum; 75(6), 42
Powell, John
Standardized Channel Names: History & FAQs; 75(12), 22
Proctor, Steven
SGI Update: On the Road to Reform; 75(5), 32
Radiohead
10-Code Redux Again: Plus 700 MHz Woes & the RCA; 75(3), 56
'And This Little Piggy Caused the Flu': The Facts & Myths of H1N1; 75(7), 56
Basics with Bo: A Refresher in the Fundamentals; 75(11), 56
Brain Drain: The Importance of Asking Questions; 75(4), 56
Computerhead: Radiohead Talks Netbooks; 75(12), 56
The Conference & the Congress; 75(10), 96
Dropped!: Wireless 9-1-1 Calls & You; 75(2), 72
Lunch Meat? A Short History of Ham; 75(5), 88
Searching for Network: Steamed about Jamming; 75(6), 56
Training on the Cheap: How to Provide Cadillac Training on a Yugo Budget; 75(9), 56
Tweeting 9-1-1: Emergency Communications in the Age of Social Networking; 75(8), 104
What's in a Name?: Plus, Remarks That Can Ruin Your Day; 75(1), 56
Rice, George S. Jr.
Mobile & Virtual; 75(4), 14
On the Horizon & Over It: What This Column Will Offer; 75(1), 14
So Much Data! Collecting & Using Information from the Mobile Environment; 75(9), 14
Riddle, Gregg
Illinois State Conference; 75(1), 23
Rushing, Helen
Remembering Bob Tall, Past APCO Member & Association Executive Director; 75(6), 28
Russo, Ann
APCO in Action; 75(10), 31
A Bright Future; 75(9), 26
Celebrate Your Staff; 75(2), 36
Countdown to Las Vegas: APCO Welcomes Attendees to Las Vegas; 75(7), 31
Get the Most out of Your Conference; 75(8), 34
Make an Impact; 75(1), 26
Make Your Mark; 75(11), 23
New in 201075(12), 25
Stretching Education; 75(6), 31
Your Chapter's Future; 75(4), 31
Rybicki, Richard
3 Goals; 75(9), 28
APCO's Influence; 75(2), 38
FCC History; 75(4), 31
From the Beat to the Radio Room; 75(12), 26
Interoperability's Early Years; 75(7), 25
Museum or Library - or Both?; 75(1), 25
Thunderstruck; 75(5), 81
Virginia APCO at 50; 75(11), 24
Wasn't That a Show!; 75(10), 30
Satterlund, Shane
Governing By Network; 75(12), 47
Scheucher, Karl
Effective Weapons in the War Against Dead Zones; 75(9), 47
SGI Taskforce
2009 Membership Quorum: Strategic Governance Implementation; 75(7), 28
Sharp, Kelly M.
The Inevitable Brain Drain: How to Approach Comm Center Succession Planning Before Boomers Retire; 75(12), 36
A Question of Negligence: What Supervisors Need to Know; 75(8), 46
Smith, Debbie
Celebrating Telecommunicators in 2009; 75(6), 26
Smith, Georggina
Review: Testing the Game; 75(1), 47
Smith, Bob
0-60 in 3.4 Seconds: Answering Mayday Call from Field Units; 75(2), 20
9-1-1 in Cyberspace: The Value of an Online PSAP Presence; 75(4), 18
Budget Reductions: Making the Most of Less; 75(3), 15
Diamond in the Rough: Interviewing & Hiring Comm Center Candidates; 75(6), 18
Fill-Ins for Call-Ins: Policies for Filling Schedule Gaps; 75(10), 18
Happy Trails: Exit Interviews & Their Lessons; 75(7), 16
'How'd We Do?' Using Customer Service Forms in Quality Control; 75(8), 20
Just the Facts: Investigations & Addressing Services Complaints; 75(9), 18
Life Happens: Formalizing Shift Swap Policies; 75(12), 15
Measuring Up: How to Conduct an Employee Performance Evaluation; 75(11), 14
Raise Your Right Hand ... : Preparing to Offer Legal Testimony; 75(1), 18
Strike ... 4? Progressive Discipline vs. High Turnover; 75(5), 16
Somerville, Jay
CDE #26372: Your Policies & Procedures Manual: The Most Critical Tool in Every Telecommunicators Toolbox; 75(2), 48
Stoffel, Robert
75 Years of Communications; 75(3), 17
Taylor, Charles
Celebrating in Style; 75(5), 27
Celebrating Telecommunicators in 2009; 75(6), 26
CPRA Award History & NPSTW Buttons; 75(1), 24
Get the Money: A Reviewer & Grant Writer Talks about Public Safety Grants & Applications; 75(4), 32
Vanauken, Gordon
Are We Ready for NG9-1-1?; 75(1), p. 46
Standards: What Should You Do for Your PSAP?; 75(1), 25
Virginia APCO Chapter
Silent Key: Remembering George K. Thomas; 75(12), 23
Woods, Tom
Start with Site Selection: Perform a Site Threat & Risk Assessment; 75(8), 86
Yetman, Natasha
2009 Hot Products: 151 Innovative New Solutions Identified at 75th Annual APCO Conference & Expo; 75(11), 26
2009 Member Resource Guide: Need-to-Know Info at Your Fingertips; 75(5), 52
Click: Vallejo, Calif., Cracks Down on 9-1-1 Hang-Ups; 75(11), 19
Hams at the Inauguration; 75(3), 17
Meet Terry Hall, Candidate for 2nd Vice President; 75(5), 30
Remembering Bob Tall, Past APCO Member & Association Executive Director; 75(6), 28
Silent Emergency: When Cell, Landlines, 9-1-1 and the Internet Go Down; 75(6), 24
Ushering in a New Era; 75(3), 16
|
