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2006 Index by Author
Author Index Table of Contents
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2006 Index by Keywords
Format: Author Name, Volume(Issue), Page
Aherns, Cory
Herding Grasshoppers: Examples from Three States Demonstrate Why One Size
Does Not Fit All When It Comes to Running a State Communications Training Program 72(09) 38
Anderson, David
Maintaining the Fast Track without Getting Derailed 72(07) 38
APCO International Homeland Security Committee
Pandemic Preparedness 72(09) 46
APCO Institute Inc.
Pandemic Preparedness 72(09) 46
Armitage, Alan
Silent Key: Martin Ficke, Two-Chapter Member Passes 72(05) 6B
Ballentine, Greg
APCO & Accuracy 72(01) 3
Barsuglia, Jim
Silent Key: Martin Ficke, Two-Chapter Member Passes 72(05) 6B
Bender, Klaus
RF Engineering in Public Safety Communications 72(11) 32
Bishop, Don
Orlando Upgrades Fire Dispatch Center 72(05) 40
Blair, Joe
800-MHz Reconfiguration: Progress, Lessons Learned & Next Steps 72(02) 43
800-MHz Reconfiguration: Progress, Lessons Learned & Next Steps 72(05) 34
Bleck, Jerry
Silent Key: Louis F. Schoenfeldt, Chapter Life Member Passes 72(03) 5B
Bowen, Angela
Emotional Wellness: A Personal Account 72(05) 24
Ethics in One-on-One Training & in Life 72(02) 14
Fruit-Striped Gum & an Old Chevy Truck: Well-Timed Apologies 72(06) 26
Happiness: More Valuable Than Money 72(04) 17
Herding Grasshoppers: Examples from Three States Demonstrate Why One Size
Does Not Fit All When It Comes to Running a State Communications Training Program 72(09) 38
Who Is There for You? 72(04) 16
Brown, Jeryl Lynn
Herding Grasshoppers: Examples from Three States Demonstrate Why One Size
Does Not Fit All When It Comes to Running a State Communications Training Program 72(09) 38
Buck, Lori
Grants 72(05) 22
How People Learn: Ways to Incorporate Preferred Learning Styles
into Your Presentations 72(09) 14
In Case of Emergency ... What's Your One-Minute Message? 72(11) 14
Make Your Goals List 72(06) 22
Prevention Presentation Nightmares 72(08) 12
Public Education Works: Three Steps to Jump-Start Your Community Education Program 72(12) 14
Something Free for You 72(04) 22
Taking Care of Your Speaking Voice 72(03) 22
Tell Me a Story: Making Complex Ideas Concrete through Storytelling 72(10) 14
Using Songs & Music in Your Programs 72(01) 22
Using Songs & Music in Your Programs, Part II 72(02) 22
Bush, Michael
Custom Communications: The National Law Enforcement Communications Center
Provides State-of-the-Art Comm Support to Customs & Border Protection Agents 72(08) 66
Burke, Rebekah D.
Designing the Next-Generation Communications Center: Process & Product 72(07) 8
Byrd, Amanda
Headquarters Anniversary: Barbara Hits the Big 2-0 72(04) 5B
Standards: ANSI Accreditation Update 72(07) 4B
Cade, Bill
Creating & Implementing Standards: A Challenge & an Opportunity for Every PSAP 72(10) 16
Disaster Preparedness 72(03) 24
New CAD, New Direction: What Not to Forget when You Spec Your New CAD 72(12) 38
Staffing & Retention Resources 72(06) 24
What 9-1-1 Issues Is APCO Working On? 72(01) 24
Wireless Accuracy Testing Program 72(04) 24
Campbell, Sandy
Aging Baby Boomers 72(06) 50
Domestic Violence 72(07) 50
Hearing-Impaired Callers 72(08) 68
Pandemics: 'Bird Flu' & Typical Influenza 72(04) 44
Casey, Cindy
New in 2006 72(01) 6
Carrow, Bill
Election News: Statement of Intent 72(12) 1B
Project RETAINS: Beta Testing at Delaware State Police Communications Section 72(11) 16
Cavanagh, James P.
VoIP: What PSAPs Need to Know 72(05) 16
Cobb, Cheryl D.
Silent Key: Harry Duncan, Past President Dies 72(05) 5B
Coltri, Norm
Silent Key: Martin Ficke, Two-Chapter Member Passes 72(05) 6B
Daniel, Jack
The Commercial Advisor: The CAC Scholarship Program 72(04) 2B
The Commercial Advisor: When Competition Stops 72(06) 2B
Diamond, Rachel E.
Maintaining Wellness: A Total Design Approach 72(04) 28
Eads, Gerard
Arlington 9-1-1 & VoIP 72(08) 60
Edgar, Ann
Silent Key: Remembering Mary Harrelson 72(11) 3B
Elquist, Karen
Strike Zone: A First-Person Account from
a Dispatcher Injured When Lightning Struck the Comm Center 72(12) 32
Entwistle, Vaughn
90 Degrees South 72(03) 16
Ertl, Tracy C.
Keeping the Training Waters Fresh 72(02) 38
Olympics 2006: Training Myself to Succeed 72(02) 8
Finley, Toni
Changing Technology, Changing World 72(03) 6
Diary, Journal, Blog: Keep Your Sanity & Your Job 72(03) 26
Downsizing in Dispatch 72(01) 26
Here's Looking at (or for) You 72(05) 6
Looking After You 72(04) 6
Reisha George Is at Home on the Job 72(08) 14
Telecommunicator Spotlight 72(05) 32
Telecommunicator Spotlight: Beverly Chavez 72(06) 30
Telecommunicator Spotlight: Joanne Angell 72(02) 36
Telecommunicator Spotlight: Ruthie Doles 72(07) 26
Telecommunicator Spotlight: Sarah Edvalson 72(04) 34
Telecommunicator Spotlight: Vicki McCain 72(01) 18
Training Opportunities 72(02) 6
Wireless Accuracy: The Debates Rage 72(01) 8
Worth a Fortune 72(07) 6
Your Most Valuable Resource 72(06) 6
Gallagher, Brian
2-1-1: You Make the Call 72(11) 22
Garza, Mannie
EnMESHed: Wireless Mesh Networks Offer Public Safety Communications New Capabilities 72(12) 46
Grossi, Dave
Survival Tips 72(09) 33
Gould, Ralph H.
9-1-1 ALI: Lost in Space 72(05) 38
Change Management 72(03) 46
Power for the People: We Need It 72(07) 14
Scream Room 72(03) 44
Guilott, Trudy Byrd
The New Girl 72(04) 32
Gurss, Robert
800-MHz Licensees Face Rebanding Mediation:
Some Mediations Are Triggered by Time; Others by Major Disagreements 72(11) 10
Cyren Call: APCO Backs New Broadband Spectrum
Allocation with Public/Private Partnership Approach 72(10) 10
FCC Creates New Bureau for Public Safety 72(05) 20
MLTS Problem Strikes Again 72(06) 20
New Planning Funding Option for Rebanding 72(07) 20
New Year Rings in Unresolved Issues 72(02) 20
Rebanding Troubles 72(03) 20
SAFECOM's Working to Promote Interoperability 72(04) 20
Searching for Broadband 72(01) 20
Spectrum Issues Below 800 MHz: Challenges Include Congestion & Interoperability 72(09) 10
Spectrum Updates: What's New with 800MHz, 470–512 MHz & 700 MHz 72(12) 10
The Year in Review 72(08) 8
Guy, Kathleen
Katrina: A Storm of Opportunity 72(02) 46
Hagstrom, Jennifer
The Flip Side of Liability 72(02) 59
Haan, Brett
800-MHz Reconfiguration: Engaging Early Maximizes Preparation Time 72(06) 16
Hansen, Dana
Denver Model for Interoperability 72(05) 8
Harrison, Tony
Focusing on Training 72(02) 2B
Managing Stress 72(02) 26
Historical Committee
The Early History of Michigan State Police Communications 72(11) 1B
Police Radio Regulations! What Regulations? 72(10) 1B
Hobgood, Bill
How to Tame a Monster: An IT Solution for Dealing with the Media 72(09) 34
Ihnken, Alicia
Set the Tone: Practical Strategies for Handling Challenging Calls 72(12) 58
Stop Problems Before They Happen 72(11) 48
Jackson, Michelle
Silent Key: James Giannini, Great Loss to Plant & Pa. Chapter 72(05) 7B
Janusick, Liz
Finding a Legacy: APCO Founder's Great-Grandsons Discover Family Heritage 72(11) 1B
Kagel, Robert
Visitors from Iceland 72(07) 46
Kearns, Kevin
Getting Off to the Right Start: The Value of Planning & Program Management 72(03) 32
Keys, Samuel
VoIP: What PSAPs Need to Know 72(05) 16
Kinion, Nicole E.
Family Wellness: Shift Work Affected Everyone 72(04) 18
Lin, Ford
Silent Key: Remembering Mary Harrelson 72(11) 3B
Lindstrom, Ann-Marie
9-1-1 Success Stories 72(12) 24
ConneXon Telecom to Resell TeleCommunication Systems Inc. VoIP E9-1-1 Service 72(09) 20
Emergency Communications Response Kit Unveiled 72(09) 20
Five States Get Grants for Wireless Interoperability Development 72(09) 20
Geac Public Safety New Know as EnRoute Emergency Systems 72(09) 21
IACP Presents Excellence in Technology Award for Communications & Interoperability 72(10) 26
New 800-MHz Gain Antennas 72(09) 21
Ranking Member of Committee on Homeland Security Speaks Out on
Emergency Communications Act 72(09) 18
Linnee, Paul
Silent Key: Remembering Jay S. Smith Minnesota Chapter 72(09) 3B
Loomis, Steven E.
Designing the Next-Generation Communications Center: Process & Product 72(07) 8
Losavio, Keri
The 2006 PSAP Awards Go To … 72(08) 22
9/11 Five Years Later:
The Way We Were: Communications Challenges at the WTC & the Pentagon 72(09) 24
Caroline Secondi Tackles Technology 72(10) 22
Commerce Department Creates Spectrum Advisory Committee 72(12) 24
Highlights from Orlando: International Conference Offers
Global Perspective on Public Safety Communications Issues 72(10) 32
IACP Presents Excellence in Technology Award for Communications & Interoperability 72(10) 26
International Conference Offered Abundance of Educational & Networking Opportunities 72(09) 1B
The Job According to Amy B. Kosinsky 72(09) 16
Walk of Heroes 72(08) 2B
Lundgren, Lona
How I Am Getting into Shape 72(04) 42
Lutz, Jimmy
Rethinking Redundancy in Recording 72(07) 18
Maggiore, W. “Winnie” Ann
Street Law: Failure to Respond 72(12) 22
Mangini, Michael
Silent Key: James Giannini, Great Loss to Plant & Pa. Chapter 72(05) 7B
Mariotti, Duane
Ham System Helps Hospitals in Disasters 72(03) 38
Marshall, Ricky
Standards: ANSI Accreditation Update 72(07) 4B
McCain, Courtney
Don't Take it Personally: Norman Ross Knows How to Stay Cool Under Fire 72(12) 18
Long-Distance Rescue: Texas Dispatcher Michelle Porter Facilitates
Hurricane Katrina Rescue, Demonstrating Tenacity, Consistency & Leadership 72(11) 20
McCandless, Rick
Arlington 9-1-1 & VoIP 72(08) 60
McCarley, Wanda
Attention All Members 72(02) 3B
Be Prepared: National Preparedness Month Increases
Public Awareness & Promotes Individual Involvement 72(09) 18
Exercise Your Voice: It's a Privilege & a Responsibility 72(11) 6
Focus on Emergency Preparedness 72(09) 6
The Magical World of Communications 72(08) 3
Membership 72(05) 3
To Protect & Serve 72(04) 3
People & Purpose 72(07) 3
Project RETAINS: The Key to Satisfied Employees 72(06) 3
Training Issues 72(02) 3
Where to From Here? 72(10) 6
Year in Review 72(12) 6
Yesterday's Dreams Are Tomorrow's Realities 72(03) 3
McCarron, Courtney
APCO Honored by CFSI 72(05) 1B
APCO in Russia 72(01) 4B
APCO Magazine Change 72(07) 5B
New ED Takes the Reins 72(06) 1B
Washington, D.C., Celebrates Opening of New Unified Communications Center 72(12) 20
McClure, Nathan D.
The Commercial Advisor: Your Buyer's Guide 72(07) 1B
Designing the Next-Generation Communications Center: Process & Product 72(07) 8
NFPA Adopts Communications Standards 72(12) 26
Protect Your Personnel 72(12) 34
Mell, Lynn
Phase 2 Deployed—Now What? 72(01) 2B
Metzler, Jon
What's on TV? A Positioning & Communications Option for Public Safety 72(03) 12
Mieure, T.G.
Dealing with Good Employees 72(06) 28
History Is for Keeping 72(01) 3B
My Days as a Hostage: A Communications Veteran's Skills Get Put to the Ultimate Test 72(09) 32
So, You Want to Retire? 72(04) 38
Miller, Glen
E-Comm's Countdown to 2010 72(02) 12
Miller, Sarah K.
Back to School Is it for You? Ways to Continue Your Education Your Way 72(09) 44
Ethics & Blogging in Public Safety 72(03) 8
True Emergency Backup: FEMA's Mobile Emergency Response Support 72(03) 41
Morin, Drew
Location, Location: How Technology Helps Solve E9-1-1 Location Challenges
Created by Wireless & VoIP Emergency Calls 72(08) 64
Myers, Barbara
Conference Orlando: 2006 SuperSessions Set 72(05) 3B
Conference Orlando: Come to Orlando 72(07) 2B
Conference Orlando: An Invitation to Orlando 72(06) 4B
Conference Orlando: We Have the Strongest Program 72(04) 3B
Speakers Set for Orlando 72(02) 5B
Nelson, Jeff
Silent Key: Remembering Jay S. Smith Minnesota Chapter 72(09) 3B
Nowakowski, Richard
The Planning Process 72(03) 2B
Oliver, Bruce
10-Hour Shift Schedules: A Good Match for Your Group? 72(04) 18
Olson, Carl B. “Bernie”
Coverage Know What to Ask For 72(11) 36
Ors, Yucel
Bill Will Establish New Office of Emergency Communications 72(07) 24
Crunch Time for Congress: Race to the Finish Could Result in Pitfalls or Benefits 72(09) 12
Getting a Piece of the Federal Grant Pie: How Your Legislators Can Help 72(11) 12
Making the Most of Election Campaign Promises: What Have You Asked for Lately 72(10) 12
Power Shift: What to Expect from the 110th Congress 72(12) 12
State & Local Advocacy 72(04) 26
VoIP 9-1-1 Legislation 72(02) 24
Oxley, Joseph W.
Pursuing Excellence in All Areas of Operation 72(04) 36
Pallans, Mark
Public Safety & Private Utility: A Unique Partnership 72(01) 16
Park, Valerie
Train Your Trainers 72(07) 22
Phelps, Christine
Is Your FCC License in Jeopardy? FCC Notification of Construction Requirements 72(10) 48
Pinkus, Jace P.
9/11 Five Years Later: How 9/11 Altered the FDNY's Emergency Communications 72(09) 28
Pivetta, Sue
Groundhog Day 72(04) 16
Pociluyko, David
Are You Ready for Narrowband? 72(05) 12
Proctor, Steve
Interoperability Survey Seeks Answers 72(06) 14
Putnam, Dalia
Custom Communications: The National Law Enforcement Communications Center
Provides State-of-the-Art Comm Support to Customs & Border Protection Agents 72(08) 66
Rice, George S. Jr.
Transitions 72(08) 6
Riddle, Gregg
Business Meetings Planned 72(08) 4B
Standing Committee Update 72(08) 4B
Righter, Julie
APCO Projects: A Personal Perspective 72(06) 12
Minimum Training Standard 72912) 3B
Tell Us What You Think 72(06) 6B
Ritter, Bob
The Commercial Advisor: Primer for New Commercials 72(05) 2B
Show & Tell; Making the Most of Your Conference Experience 72(10) 39
Russo, Ann
The APCO Community 72(05) 4B
Everybody Wins! 72(02) 4B
Focus on Benefits 72(01) 1B
Get the Word Out 72(11) 4B
Less Paperwork, Same Memberships 72(12) 3B
Membership News 72(06) 3B
New Members Needed 72(03) 4B
Promoting Your Chapter Activities 72(10) 3B
So Much to Say 72(04) 4B
Something to Talk About 72(09) 4B
We'll See You at Conference 72(07) 3B
Rybicki, Richard
Dispatch in the 1930s 72(12) 4B
Perserving Yesterday for Today: Safekeeping Today for Tomorrow 72(09) 3B
Saila, Joe
Silent Key: Martin Ficke, Two-Chapter Member Passes 72(05) 6B
Satterlund, Shane
800-MHz Reconfiguration: Progress, Lessons Learned & Next Steps 72(10) 44
800-MHz Reconfiguration Negotiations: Tips for Achieving a Successful Outcome 72(12) 52
Schlesinger, Jerry
25 Factors to Consider When Changing Your CAD System 72(12) 42
Segal, Michael
Meet & Exceed Challenges with Converged IP-Based Networks 72(01) 12
Shaver, Stephen J.
The Commercial Advisor: Customer Service Across Disciplines 72(11) 2B
Shuler, Tom
Silent Key: James Giannini, Great Loss to Plant & Pa. Chapter 72(05) 7B
Silent Key: Martin Ficke, Two-Chapter Member Passes 72(05) 6B
Shoemaker, John W.
Telecommunicator Spotlight: John W. Shoemaker 72(03) 34
Smith, Bob
APCO Institute: EMD Program Updates 72(02) 48
Coping with Shift Work 72(01) 50
New CAD, New Direction: What Not to Forget when You Spec Your New CAD 72(12) 38
What's Your Shift? Tips to Creating an Effective PSAP Schedule 72(12) 16
Snelgrove, Toby
Peer Support: The Professional's Lifeline 72(04) 12
Solie, Candice M.
APCO Institute: Raising the Bar for Public Safety Communications Training 72(02) 49
Solie, Richard R.
Sexual Harassment: Fact, Fiction & Prevention 72(02) 50
Sexual Harassment: Fact, Fiction & Prevention, Part II 72(03) 50
Sorley, Tom
We Love Our Sponsors! 72(01) 6B
Souder, Steve
9/11 Five Years Later:
Where We Are Today: Better Equipped to Respond 72(09) 30
Spagnoli, Linda
So Much Information, So Little Time 72(03) 18
Springer, Bill
Bridge the Gap: Public Safety/Military Radio Interoperability Is Possible Now 72(11) 28
Stewart, Becky
Meet Your New President: Wanda McCarley 72(02) 34
Stoker, Melissa
Statewide Fitness Challenge in Idaho 72(04) 10
Swan, David
APCO's Colorful Past 72(03) 3B
Doing It Right 72(06) 8
Varick, Lori A.
Prepare Your Staff to Deal with Critical Incident Stress 72(02) 30
Weins, Michael
25 Factors to Consider When Changing Your CAD System 72(12) 42
Hired Gun: Why Bringing in a Professional Project Manager
to Implement Your IT Project May Be the Key to Long-Term Success 72(11) 45
Whitlock, Steve
Cognitive Radios: Aggregation Overlay Network Allows
You to 'Borrow' Spectrum for Data Transmission 72(10) 40
Williams, David M.
2006 Salary Survey: What EMS Comm Center Personnel Earn 72(11) 42
Wisely, Steve
New CAD, New Direction: What Not to Forget when You Spec Your New CAD 72(12) 38
Wittek, Jeff
Silent Key: James Giannini, Great Loss to Plant & Pa. Chapter 72(05) 7B
Wormeli, Paul
The National Information Exchange Model 72(12) 44
Zuetell, Marina
Ham System Helps Hospitals in Disasters 72(03) 38
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