APCO Sitemap

2006 Index by Keywords

Author Index Table of Contents

Format: Category, Author(s), Volume(Issue), Page

Key:
CC = Cool Cache
CDE = Continuing Dispatch Education
OL = Offline
PB = Public Broadcast

700-MHz
Cyren Call: APCO Backs New Broadband Spectrum Allocation with Public/Private Partnership Approach Gurss R 72(10) 10
FCC Creates New Bureau for Public Safety Gurss R 72(05) 20
New Year Rings in Unresolved Issues Gurss R 72(02) 20
Searching for Broadband Gurss R 72(01) 20
Spectrum Updates: What's New with 800 MHz, 470-512 MHz & 700 MHz Gurss R 72(12) 10
VoIP 9-1-1 Legislation Ors Y 72(02) 24
The Year in Review Gurss R 72(08) 8

800-MHz Rebanding
800-MHz Band Reconfiguration in Wave 3 [PB] Staff 72(11) 24
800-MHz Licensees Face Rebanding Mediation; Some Mediations Are Triggered by Time; Others by Major Disagreements Gurss R 72(11) 10
800-MHz Reconfiguration: Engaging Early Maximizes Preparation Time Haan B 72(06) 16
800-MHz Reconfiguration: Progress, Lessons Learned & Next Steps Blair J 72(02) 43
800-MHz Reconfiguration: Progress, Lessons Learned & Next Steps Blair J 72(05) 34
800-MHz Reconfiguration: Progress, Lessons Learned & Next Steps Satterlund S 72(10) 44
800-MHz Reconfiguration: Tips for Achieving a Successful Outcome Satterland S 72(12) 52
MLTS Problem Strikes Again Gurss R 72(06) 20
New Planning Funding Option for Rebanding Gurss R 72(07) 20
Rebanding Troubles Gurss R 72(03) 20
SAFECOM Working to Promote Interoperability Gurss R 72(04) 20
Spectrum Updates: What's New with 800 MHz, 470-512 MHz & 700 MHz Gurss R 72(12) 10
The Year in Review Gurss R 72(08) 8
Where to from Here? McCarley W 72(10) 6

Accreditation
ANSI Accreditation Update Marshall R; Byrd A 72(07) 4B
Pursuing Excellence in all Areas of Operation Oxley JW 72(04) 36

Amateur Radio
Ham Radio System Helps Hospitals in Disasters Mariotti D; Zuetell M 72(03) 38

APCO Bulletin & Association News
Announcements: APCO Australasia Seeks Your Stories Staff 72(09) 5B
Announcements: APCO Receives ANSI-Standard-Setting Accreditation Staff 72(10) 4B
Announcements: APCO Releases Technical Standards Staff 72(10) 4B
Announcements: California Public-Safety Radio Association Staff 72(09) 5B
Announcements: Project 41 Members Sought Staff 72(10) 3B
The APCO Community Russo A 72(05) 4B
APCO in Russia McCarron C 72(01) 4B
APCO Magazine Change McCarron C 72(07) 5B
APCO Projects; A Personal Perspective Righter J 72(06) 12
Attention All Members McCarley W 72(02) 3B
Awards: CALLS Award Nominations Staff 72(03) 1B
Awards: CALLS—Did You Nominate Someone Staff 72(04) 1B
Business Meetings Planned Riddle G 72(08) 4B
Committee News: Minimum Training Standard Righter J 72(12) 3B
Committee News: Tell Us What You Think Righter J 72(06) 6B
Election News: Statement of Intent Carrow B 72(12) 1B
Everybody Wins Russo A 72(02) 4B
Finding a Legacy: APCO Founder's Great-Grandsons Discover Family Heritage Janusick L 72(11) 1B
Focus on Benefits Russo A 72(01) 1B
Get the Word Out Russo A 72(11) 4B
Headquarters Anniversary: Barbara Hits the Big 2-0 Byrd A 72(04) 5B
Headquarters: New ED Takes the Reins McCarron C 72(06) 1B
Headquarters: Walk of Heroes Losavio K 72(08) 2B
In the News: APCO Honored by CFSI McCarron C 72(05) 1B
Less Paperwork, Same Memberships Russo A 72(12) 3B
Meeting Notice: Region 18 700-MHz Planning Committee Announces Next Meeting Staff 72(12) 3B
Meetings & Conferences Staff 72(01) 7B
Meetings & Conferences Staff 72(02) 1B
Meetings & Conferences Staff 72(03) 1B
Meetings & Conferences Staff 72(04) 1B
Meetings & Conferences Staff 72(05) 1B
Meetings & Conferences Staff 72(06) 1B
National Public Safety Telecommunications Week Buttons for Sale by CPRA Chapter Staff 72(04) 27
New Members Needed Russo A 72(03) 4B
News Russo A 72(06) 3B
Project RETAINS Symposia Staff 72(02) 1B
Promoting Your Chapter Activities Russo A 72(10) 3B
PSAP Nominations: Do You Know a Winner? Staff 72(01) 7B
Save the Date: Conferences & More Staff 72(10) 2B
Significant Action Updates APCO Executive Council 72(12) 1B
Significant Actions APCO Executive Council 72(06) 7B
Significant Actions APCO Executive Council 72(08) 3B
So Much to Say Russo A 72(04) 4B
Standing Committee Update Riddle G 72(08) 4B
Then & Now: History Is for Keeping Mieure TG 72(01) 3B
We'll See You at Conference Russo A 72(07) 3B

Awards
The 2006 PSAP Awards Go To ... Losavio K 72(08) 22
Awards: CALLS Award Nominations Staff 72(03) 1B
Awards: CALLS—Did You Nominate Someone Staff 72(04) 1B
PSAP Nominations: Do You Know a Winner? Staff 72(01) 7B

Broadband
Cyren Call: APCO Backs New Broadband Spectrum Allocation with Public/Private Partnership Approach Gurss R 72(10) 10
New Year Rings in Unresolved Issues Gurss R 72(02) 20
Searching for Broadband Gurss R 72(01) 20

CAD/RMS (Computer-Aided Dispatch/Records Management Systems)
25 Factors to Consider When Changing Your CAD System Weins M; Schlesinger J 72(12) 42
CAD Company Listing Staff 72(12) 43
The National Information Exchange Model Wormeli P 72(12) 44
New CAD, New Direction: What Not to Forget When You Spec Your New CAD Smith B; Cade B; Wisely S 72(12) 38

Career
Back to School: Is It for You? Ways to Continue Your Education Your Way Diary, Journal, Blog: Keep Your Sanity & Your Job Finley T 72(03) 26
Fruit-Striped Gum & an Old Chevy Truck: Well-Timed Apologies Bowen A 72(06) 26
Olympics 2006: Training Myself to Succeed Ertl TC 72(02) 8
Peer Support: The Professional's Lifeline Snelgrove T 72(04) 12
So, You Want to Retire? Mieure TG 72(04) 38

Commentary
Letter to the Editor Jones R 72(06) 25

The Commercial Advisor (Contributions from the Commercial Advisory Committee)
The CAC Scholarship Program Daniel J 72(04) 2B
Customer Service Across Disciplines Shaver SJ 72(11) 2B
Focus on Training Harrison T 72(02) 2B
Phase 2 Deployed: Now What? Mell L 72(01) 2B
The Planning Process Nowakowski R 72(03) 2B
Primer for New Commercials Ritter B 72(05) 2B
Trade Show Etiquette 72(08) 1B
When Competition Stops Daniel J 72(06) 2B
Your Buyer's Guide McClure ND 72(07) 1B

Communications Center Design
Designing the Next-Generation Communications Center: Process & Product Loomis SE; McClure ND; Burke RD 72(07) 8
Power for the People: We Need It Gould RH 72(07) 14
Scream Room Gould RH 72(03) 44

Conference: Orlando
2006 Exhibitors Showcase Staff 72(08) 30
2006 SuperSessions Myers B 72(05) 3B
An Invitation to Orlando Myers B 72(06) 4B
APCO International Presents The Magical World of Communications: 72nd Annual Conference & Exposition Staff 72(08) 16
Come to Orlando Myers B 72(07) 2B
Conference News: International Conference Offered Abundance of Educational & Networking Opportunities Losavio K 72(09) 1B
Conference News: Connect Collaborate & Communicate Myers B 72(10) 2B
Highlights from Orlando: International Conference Offers Global Perspectives on Public Safety Communications Issues Losavio K 72(10) 32
The Magical World of Communications McCarley W 72(08) 3
Show & Tell; Making the Most of Your Conference Experience Ritter B 72(10) 39
Speakers Set for Orlando Myers B 72(02) 5B
We Have the Strongest Program Myers B 72(04) 3B
We Love Our Sponsors Sorley T 72(01) 6B
Where to from Here? McCarley W 72(10) 6
Where's Wanda? Staff 72(10) 34
Your 2006 Conference Committee Staff 72(08) 26

Continuing Education
Aging Baby Boomers [CDE #20086] Campbell S 72(06) 50
Coping with Shift Work [CDE #20081] Smith B 72(01) 50
Domestic Violence [CDE #20087] Campbell S 72(07) 50
Hearing-Impaired Callers [CDE #20088] Campbell S 72(08) 68
Is Your FCC License in Jeopardy? FCC Notification of Construction Requirements [CDE #20090] Phelps C 72(10) 48
Pandemics: 'Bird Flu' & Typical Influenza [CDE #20084] Campbell S 72(04) 44
Pandemic Preparedness: Infection Control, Staffing Issues & Other Factors Your PSAP Should Consider & Plan For [CDE #20089] Homeland Security Committee; APCO Institute 72(09) 46
Set the Tone: Practical Strategies for Handling Challenging Calls [CDE #20092] Ihnken A 72(12) 58
Sexual Harassment: Fact, Fiction & Prevention, Part 1 [CDE #20082] Solie RR 72(02) 50
Sexual Harassment: Fact, Fiction & Prevention, Part 2 [CDE #20083] Solie RR 72(03) 50
Stop Problems Before They Happen: The Importance of an Effective Quality Assurance & Improvement Program [CDE #20091] Ihnken A 72(11) 48

Directories & Guides
2006 APCO Buyer's Guide Staff 72(07) 67
2006 APCO Membership Directory Staff 72(05) 59
2006 Salary Survey: What EMS Comm Center Personnel Earn Williams DM 72(11) 42
Resolutions for Consideration by the Orlando Quorum 72(06) 36
Public Safety Communications/APCO Bulletin 2005 Article Index by Author's Name Staff 72(01) 43
Public Safety Communications/APCO Bulletin 2005 Article Index by Subject Staff 72(01) 45

Disaster/Incident Management & Preparedness
2-1-1: You Make the Call [PB] Gallagher B 72(11) 22
9/11 Five Years Later: How 9/11 Altered FDNY's Emergency Communications Pinkus JP 72(09) 28
9/11 Five Years Later: The Way We Were: Communications Challenges at the WTC & the Pentagon Losavio K 72(09) 24
9/11 Five Years Later: Where We Are Today: Better Equipped to Respond Souder S 72(09) 30
Be Prepared: National Preparedness Month Increases Public Awareness & Promotes Individual Involvement [PB] McCarley W 72(09) 18
Disaster Preparedness Cade B 72(03) 24
Focus on Emergency Preparedness McCarley W 72(09) 6
Ham Radio System Helps Hospitals in Disasters Mariotti D; Zuetell M 72(03) 38
Katrina: A Storm of Opportunity Guy K 72(02) 46
My Day as a Hostage: A Communications Veteran's Skills Get Put to the Ultimate Test Mieure TG 72(09) 32
Pandemic Preparedness: Infection Control, Staffing Issues & Other Factors Your PSAP Should Consider & Plan For [CDE #20089] Homeland Security Committee; APCO Institute 72(09) 46
Protect Your Personnel McClure ND 72(12) 34
Strike Zone: A First-Person Account from a Dispatcher Injured When Lightning Struck the Comm Center Elquist K 72(12) 32
Survival Tips Grossi D 72(09) 33
True Emergency Backup: FEMA's Mobile Emergency Response Support Miller SK 72(03) 41

Editor's Note (In Focus)
Changing Technology, Changing World Finley T 72(03) 6
Here's Looking at (or for) You Finley T 72(05) 6
Looking After You Finley T 72(04) 6
New in 2006 Casey C 72(01) 6
Training Opportunities Finley T 72(02) 6
Transitions Rice GS 72(08) 6
Worth a Fortune Finley T 72(07) 6
Your Most Valuable Resource Finley T 72(06) 6

Enhanced 9-1-1
New Year Rings in Unresolved Issues Gurss R 72(02) 20
VoIP 9-1-1 Legislation Ors Y 72(02) 24

Ethics
Ethics & Blogging in Public Safety Miller SK 72(03) 8
Ethics in One-on-One Training & in Life Bowen A 72(02) 14

Grants & Funding
Getting a Piece of the Federal Pie: How Your Legislators Can Help Ors Y 72(11) 12
Grants Buck L 72(05) 22
New Planning Funding Option for Rebanding Gurss R 72(07) 20
What 9-1-1 Issues Is APCO Working On? Cade B 72(01) 24

Health & Fitness/Lifestyle
Downsizing in Dispatch Finley T 72(01) 26
Emotional Wellness: A Personal Account Bowen A 72(05) 24
Fruit-Striped Gum & an Old Chevy Truck: Well-Timed Apologies Bowen A 72(06) 26
How I Am Getting in Shape Lundgren L 72(04) 42
Maintaining Wellness: A Total Approach Diamond RE 72(04) 28
Managing Stress Harrison T 72(02) 26
Prepare Your Staff to Deal with Critical Incident Stress Varick LA 72(02) 30
Scream Room Gould RH 72(03) 44
Statewide Fitness Challenge in Idaho Stoker M 72(04) 10
Who's the Most Fit in Your Center Various 72(04) 8

History
APCO's Colorful Past Swan D 72(03) 3B
Dispatch in the 1930s Rybicki R 72(12) 4B
The Early History of Michigan State Police Communications Historical Committee 72(11) 2B
Police Radio Regulations! What Regulations? Historical Committee 72(10) 1B
Preserving Yesterday for Today; Safekeeping Today for Tomorrow Rybicki R 72(09) 3B
Then & Now: History Is for Keeping Mieure TG 72(01) 3B

International
APCO in Russia McCarron C 72(01) 4B
Chapter Bio: The Australasia Chapter 72(08) 5B
Visitors from Iceland Kagel R 72(07) 46

Interoperability
Bridge the Gap: Public Safety/Military Radio Interoperability Is Possible Now Springer B 72(11) 28
Denver Model for Interoperability Hansen D 72(05) 8
Interoperability Survey Seeks Answers Proctor S 72(06) 14
Maintaining the Fast Track without Getting Derailed Anderson D 72(07) 38
The National Information Exchange Model Wormeli P 72(12) 44
SAFECOM Working to Promote Interoperability Gurss R 72(04) 20
What's on TV? A Positioning & Communications Option for Public Safety Metzler J 72(03) 12

IP-Based Systems
Meet & Exceed Challenges with Converged IP-Based Networks Segal M 72(01) 12

Licensing
Is Your FCC License in Jeopardy? FCC Notification of Construction Requirements [CDE #20090] Phelps C 72(10) 48

Legislation & Government Affairs
800-MHz Licensees Face Rebanding Mediation; Some Mediations Are Triggered by Time; Others by Major Disagreements Gurss R 72(11) 10
Bill Will Establish New Office of Emergency Communications Ors Y 72(07) 24
Crunch Time for Congress: Race to the Finish Could Result in Pitfalls or Benefits Ors Y 72(09) 12
Cyren Call: APCO Backs New Broadband Spectrum Allocation with Public/Private Partnership Approach Gurss R 72(10) 10
FCC Creates New Bureau for Public Safety Gurss R 72(05) 20
Getting a Piece of the Federal Pie: How Your Legislators Can Help Ors Y 72(11) 12
Making the Most of Election Campaign Promises: What Have You Asked for Lately? Ors Y 72(10) 12
MLTS Problem Strikes Again Gurss R 72(06) 20
New Planning Funding Option for Rebanding Gurss R 72(07) 20
New Year Rings in Unresolved Issues Gurss R 72(02) 20
Power Shift: What to Expect from the 110th Congress Ors Y 72(12) 12
Ranking Member of Committee on Homeland Security Speaks Out on Emergency Communications Act [PB] Lindstrom AM 72(09) 18
Rebanding Troubles Gurss R 72(03) 20
SAFECOM Working to Promote Interoperability Gurss R 72(04) 20
Searching for Broadband Gurss R 72(01) 20
Spectrum Issues Below 700 MHz: Challenges Include Congestion & Interoperability Gurss R 72(09) 10
Spectrum Updates: What's New with 800 MHz, 470-512 MHz & 700 MHz Gurss R 72(12) 10
State & Local Advocacy Ors Y 72(04) 26
VoIP 9-1-1 Legislation Ors Y 72(02) 24
The Year in Review Gurss R 72(08) 8

Liability
The Flip Side of Liability Hagstrom J 72(02) 59

Location
9-1-1 ALI: Lost in Space Gould RH 72(05) 38
APCO & Accuracy Ballentine G 72(01) 3
What 9-1-1 Issues Is APCO Working On? Cade B 72(01) 24
Wireless Accuracy: The Debate Rages Finley T 72(01) 9
Wireless Accuracy Testing Program Cade B 72(04) 24

Management
Benefits of Using a Full-Time Project Manager in Harris County Weins M 72(11) 46
Dealing with Good Employees Mieure TG 72(06) 28
Doing It Right Swan D 72(06) 8
Change Management Gould RH 72(03) 46
Getting Off to the Right Start: The Value of Planning & Program Management Kearns K 72(03) 32
Groundhog's Day Pivetta S 72(04) 16
Hired Gun: Why Bringing in a Professional Project Manager to Implement Your IT Project May Be the Key to Long-Term Success Weins M 72(11) 44
Train Your Trainers Park V 72(07) 22
Staffing & Retention Resources Cade B 72(06) 24

Media
How to Take a Monster: An IT Solution for Dealing with the Media Hobgood B 72(09) 34

Mesh/WiMAX/Wi-Fi
EnMESHed: Wireless Mesh Networks Offer Public Safety Communications New Capabilities Garza M 72(12) 46

Narrowbanding
Are You Ready for Narrowband? Pociluyko D 72(05) 12
Spectrum Issues Below 700 MHz: Challenges Include Congestion & Interoperability Gurss R 72(09) 10

News & Events
2-1-1: You Make the Call [PB] Gallagher B 72(11) 22
800-MHz Band Reconfiguration in Wave 3 [PB] Staff 72(11) 24
9/11 Five Years Later: How 9/11 Altered FDNY's Emergency Communications Pinkus JP 72(09) 28
9/11 Five Years Later: The Way We Were: Communications Challenges at the WTC & the Pentagon Losavio K 72(09) 24
9/11 Five Years Later: Where We Are Today: Better Equipped to Respond Souder S 72(09) 30
Alabama Plans Statewide Ambulance Dispatch [PB] Staff 72(10) 27
Be Prepared: National Preparedness Month Increases Public Awareness & Promotes Individual Involvement [PB] McCarley W 72(09) 18
Bridge the Gap: Public Safety/Military Radio Interoperability Is Possible Now Springer B 72(11) 28
Commerce Department Creates Spectrum Advisory Committee [PB] Losavio K 72(12) 26
ConneXon Telecom to Resell TeleCommunication Systems Inc. VoIP E9-1-1 Service [PB] Lindstrom AM 72(09) 20
Correction Staff 72(10) 31
Custom Communications: The National Law Enforcement Communications Center Provides State-of-the-Art Comm Support to Customs & Border Protection Agents Putnam D; Bush M 72(08) 66
E-Comm's Countdown to 2010 Miller G 72(02) 12
Emergency Communications Response Kit Unveiled [PB] Lindstrom AM 72(09) 20
Five States Get Grants for Wireless Interoperability Development [PB] Lindstrom AM 72(09) 20
Geac Public Safety Now Known as EnRoute Systems [PB] Lindstrom AM 72(09) 21
Homeland Security White Paper Updated Staff 72(01) 31
IACP Presents Excellence in Technology Award for Communications & Interoperability [PB] Staff 72(10) 26
Interoperability Survey Seeks Answers Proctor S 72(06) 14
Katrina: A Storm of Opportunity Guy K 72(02) 46
Meeting Notice Staff 72(06) 43
National Governors Association Appoints Public Safety Task Force [PB] Staff 72(26) 26
NFPA Adopts New Communications Standard [PB] McClure ND 72(12) 26
Nova Engineering to Be Acquired by L-3 Communications [PB] Staff 72(10) 27
Public-Private Partnership Drive Interoperability Project in Texas [PB] Staff 72(11) 24
Public Safety Broadband Consortium Offers Wireless Solutions Staff 72(12) 27
Ranking Member of Committee on Homeland Security Speaks Out on Emergency Communications Act [PB] Lindstrom AM 72(09) 18
Street Law: Failure to Respond [PB] Maggiore WA 72(12) 24
Washington, D.C., Celebrates Opening of New Unified Communications Center [PB] McCarron C 72(12) 20

Next Generation 9-1-1 (NG9-1-1)
What 9-1-1 Issues Is APCO Working On? Cade B 72(01) 24

Obituaries/Silent Keys
Silent Key Harry Duncan: Past President Passes Cobb CD 72(05) 5B
Silent Key James Giannini: Great Loss to Plant & Pa. Chapter Mangini M; et al 72(05) 7B
Silent Key Louis F. Schoenfeldt Chapter Life Member Passes Bleck J 72(03) 5B
Silent Key Martin Ficke: Two-Chapter Member Passes Armitage A; et al 72(05) 6B
Silent Key: Remembering Donald Flahan Staff 72(10) 4B
Silent Key: Remembering Jay S. Smith, Minnesota Chapter Linnee P; Nelson J 72(09) 3B
Silent Key: Remembering Mary Harrelson Ford L; Edger A 72(11) 3B
Silent Key: Remembering Patrick E. Buller Staff 72(11) 3B
Silent Keys: Joyce A. Lee, Iowa Chapter: Palo Alto County Dispatcher Loses Battle with Cancer Linnee P; Nelson J 72(09) 4B

Operations
Creating & Implementing Standards: A Challenge & an Opportunity for Every PSAP Cade B 72(10) 16
Disaster Preparedness Cade B 72(03) 24
Happiness: More Valuable Than Money Bowen A 72(04) 17
Peer Support: The Professional's Lifeline Snelgrove T 72(04) 12
Project RETAINS: Beta Testing at Delaware State Police Communications Section Carrow B 72(11) 16
Pursuing Excellence in all Areas of Operation Oxley JW 72(04) 36
Staffing & Retention Resources Cade B 72(06) 24
What 9-1-1 Issues Is APCO Working On? Cade B 72(01) 24
What's Your Shift? Tips to Creating an Effective PSAP Schedule Smith B 72(12) 16
Wireless Accuracy Testing Program Cade B 72(04) 24
Who Is There for You? Bowen A 72(04) 16

President's Channel
APCO & Accuracy Ballentine G 72(01) 3
Exercise Your Voice: It's a Privilege & a Responsibility McCarley W 72(11) 6
Focus on Emergency Preparedness McCarley W 72(09) 6
The Magical World of Communications McCarley W 72(08) 3
Membership McCarley W 72(05) 3
People & Purpose McCarley W 72(07) 3
Project RETAINS: The Key to Satisfied Employees McCarley W 72(06) 3
To Protect & Serve McCarley W 72(04) 3
Training Issues McCarley W 72(02) 3
Where to From Here? McCarley W 72(10) 6
Year in Review McCarley W 72(11) 6
Yesterday's Dreams Are Tomorrow's Realities McCarley W 72(03) 3

Product News
Battery-Life Testing Capability for TETRA Radios [PB] Staff 72(10) 30
Emergency Communications Response Kit Unveiled [PB] Lindstrom AM 72(09) 20
Galileo Has Landed [PB] Staff 72(12) 30
GPS Source: New Mobile Applications for Laptops [PB] Staff 72(10) 29
Huton & Electro-Comm Join Forces [PB] Staff 72(11) 25
IPC Systems Inc. Launches Map-Driven CAD Solution [PB] Staff 72(12) 27
JPS Releases New Analog Radio Adapter [PB] Staff 72(10) 30
M/A-COM Expands VoIP Dispatch Console [PB] Staff 72(12) 28
Mapping & GIS Database Management Software Has New Enterprise-Level Tools [PB] Staff 72(12) 31
MSA Releases SAFECONFIG RF Configurator [PB] Staff 72(10) 31
Motorola's New Portfolio of Mobile Broadband Data Solutions [PB] Staff 72(10) 30
New 3D Imaging Product Offerings from Pictometry [PB] Staff 72(12) 28
New 800 MHz Gain Antennas [PB] Lindstrom AM 72(09) 21
New Rugged Tablet Computer [PB] Staff 72(11) 26
Newest Addition to Link Communications Tactical Communications Bridge [PB] Staff 72(11) 27
Next Generation Partnership: The Standard for Next Generation Public Safety [PB] Staff 72(11) 25
Panasonic/Cingular Partnership Creates Tough, Wireless Computer [PB] Staff 72(10) 28
Regional Mass Notification System Introduced [PB] Staff 72(11) 26
Safer Time Synchronization [PB] Staff 72(11) 25
Scheduling System Allows Self Assignment [PB] Staff 72(12) 29
TCS Provides Assistance to Route & Deliver Emergency VoIP Calls [PB] Staff 72(10) 28
Thales Communications Releases New Radio Remote Control [PB] Staff 72(10) 28
TV+GPS Hybrid Positioning Module Delivers Reliable Locations [PB] Staff 72(12) 29
Winsted Introduces Matrix Custom Console System [PB] Staff 72(12) 28

Profiles/Interviews
Caroline Secondi Tackles Technology: 'If It's in This Center,
Then I Want to Know What It's for & How it Works' Losavio K 72(10) 22
Don't Take It Personally: Norman Ross Knows How to Stay Cool Under Fire McCain C 72(12) 18
Headquarters Anniversary: Barbara Hits the Big 2-0 Byrd A 72(04) 5B
The Job According to Amy B. Kosinsky: Just When I Thought I Know All There Was to Know About the Job Losavio K 72(09) 16
Long-Distance Rescue: Texas Dispatcher Michelle Porter Facilitated Hurricane Katrina Rescue, Demonstrating Tenacity, Consistency & Leadership McCain C 72(11) 20
Meet Your New President: Wanda McCarley Stewart B 72(02) 34
The New Girl Guilott TB 72(04) 32
Olympics 2006: Training Myself to Succeed Ertl TC 72(02) 8
Reisha George Is at Home on the Job Finley T 72(08) 14
Telecommunicator Spotlight: Beverly Chavez Finley T 72(06) 30
Telecommunicator Spotlight: Crissy Conger Finley T 72(05) 32
Telecommunicator Spotlight: Joanne Angell Finley T 72(02) 36
Telecommunicator Spotlight: John W. Shoemaker Shoemaker JW 72(03) 34
Telecommunicator Spotlight: Ruthie Doles Finley T 72(07) 26
Telecommunicator Spotlight: Sarah Edvalson Finley T 72(04) 34
Telecommunicator Spotlight: Vicki McCain Finley T 72(01) 18

Projects & Planning
Benefits of Using a Full-Time Project Manager in Harris County Weins M 72(11) 46
Getting Off to the Right Start: The Value of Planning & Program Management Kearns K 72(03) 32
Groundhog's Day Pivetta S 72(04) 16
Hired Gun: Why Bringing in a Professional Project Manager to Implement Your IT Project May Be the Key to Long-Term Success Weins M 72(11) 44
Make Your Goals List Buck L 72(06) 22

Public Education
Grants Buck L 72(05) 22
How People Learn: Ways to Incorporate Preferred Learning Styles into Your Presentations Buck L 72(09) 14
In Case of Emergency ... What's Your One-Minute Message? Buck L 72(11) 14
Make Your Goals List Buck L 72(06) 22
Preventing Presentation Nightmares Buck L 72(08) 12
Public Education Works: Three Steps to Jump-Start Your Community Education Program Buck L 72(12) 14
Something Free for You Buck L 72(04) 22
Taking Care of Your Speaking Voice Buck L 72(03) 22
Tell Me a Story: Making Complex Ideas Concrete through Storytelling Buck L 72(10) 14
Train Your Trainers Park V 72(07) 22
Using Songs & Music in Your Programs Buck L 72(01) 22
Using Songs & Music in Your Programs, Part 2 Buck L 72(02) 22

Radios
Cognitive Radios: Aggregation Overlay Network Allows You to 'Borrow' Spectrum for Data Transmission Whitlock S 72(10) 40
XG1 Cognitive Radio Security Features Whitlock S 72(10) 41

Redundancy
Rethinking Redundancy in Recording Lutz J 72(07) 18

Recruitment, Retention & Promotion
2006 Salary Survey: What EMS Comm Center Personnel Earn Williams DM 72(11) 42
Dealing with Good Employees Mieure TG 72(06) 28
Doing It Right Swan D 72(06) 8
Project RETAINS: Beta Testing at Delaware State Police Communications Section Carrow B 72(11) 16
Project RETAINS: The Key to Satisfied Employees McCarley W 72(05) 3
Project RETAINS Symposia Staff 72(02) 1B
Staffing & Retention Resources Cade B 72(06) 24
What 9-1-1 Issues Is APCO Working On? Cade B 72(01) 24
Your Most Valuable Resource Finley T 72(06) 6

Regional/Local Communications Systems
90 Degrees South Entwistle V 72(03) 16
Alabama Plans Statewide Ambulance Dispatch [PB] Staff 72(10) 27
Arlington 9-1-1 & VoIP McCandless R; Eads G 72(08) 60
Custom Communications: The National Law Enforcement Communications Center Provides State-of-the-Art Comm Support to Customs & Border Protection Agents Putnam D; Bush M 72(08) 66
Denver Model for Interoperability Hansen D 72(05) 8
E-Comm's Countdown to 2010 Miller G 72(02) 12
Maintaining the Fast Track without Getting Derailed Anderson D 72(07) 38
Orlando Upgrades Fire Dispatch Center Bishop D 72(05) 40
Public-Private Partnership Drive Interoperability Project in Texas [PB] Staff 72(11) 24
Public Safety & Private Utility: A Unique Partnership Pallans M 72(01) 16
Regional Mass Notification System Introduced Staff 72(11) 26
So Much Information, So Little Time Spagnoli L 72(03) 18

Scheduling/Shifts
10-Hour Shift Schedules: A Good Match for Your Group? Oliver B 72(04) 18
Coping with Shift Work [CDE# 20081] Smith B 72(01) 50
Family Wellness: Shift Work Affects Everyone Kinion NE 72(04) 18
What's Your Shift? Tips to Creating an Effective PSAP Schedule Smith B 72(12) 16

Spectrum/Frequency Issues
Bridge the Gap: Public Safety/Military Radio Interoperability Is Possible Now Springer B 72(11) 28
Coverage: Know What to Ask For Olson CB 72(11) 26
RF Engineering in Public Safety Communications Bender K 72(11) 32

Standards
ANSI Accreditation Update Marshall R; Byrd A 72(07) 4B
Creating & Implementing Standards: A Challenge & an Opportunity for Every PSAP Cade B 72(10) 16
Standards Organizations Staff 72(10) 18

Training
APCO Institute: EMD Program Update Smith B 72(02) 48
APCO Institute: Raising the Bar for Public Safety Communications Training Solie CM 72(02) 49 Ethics in One-on-One Training & in Life Bowen A 72(02) 14
Herding Grasshoppers: Examples from Three States Demonstrate Why One Size Does Not Fit All When It Comes to Running a State Communications Training Program Bowen A; Aherns C; Brown JL 72(09) 38
Keeping the Training Waters Fresh Ertl TC 72(02) 38
My Day as a Hostage: A Communications Veteran's Skills Get Put to the Ultimate Test Mieure TG 72(09) 32
Olympics 2006: Training Myself to Succeed Ertl TC 72(02) 8
Survival Tips Grossi D 72(09) 33
Training Issues McCarley W 72(02) 3
Training Opportunities Finley T 72(01) 6
Train Your Trainers Park V 72(07) 22

VoIP
9-1-1 ALI: Lost in Space Gould RH 72(05) 38
Arlington 9-1-1 & VoIP McCandless R; Eads G 72(08) 60
Location, Location: How Technology Helps Solve E9-1-1 Location Challenges Created By Wireless & VoIP Emergency Calls Morin D 72(08) 64
Meet & Exceed Challenges with Converged IP-Based Networks Segal M 72(01) 12
New Year Rings in Unresolved Issues Gurss R 72(02) 20
VoIP 9-1-1 Legislation Ors Y 72(02) 24
VoIP: What PSAPs Need to Know Keys S; Cavanagh JP 72(05) 16
The Year in Review Gurss R 72(08) 8