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Public Safety Communications - The Official Magazine of APCO International Inc.

Stats by State

“According to an FCC report released in February 2007, only 94.8% of U.S. households subscribe to basic telephone service, including landline, wireless and other types of service. Translated to real numbers using household counts from year 2000 U.S. Census data, that means nearly 6 million households in this country are without telephone service of any kind,” says Ed Mund, author of “Out of Reach: 9-1-1 Misses 6 Million Households,” July 2008, Public Safety Communications. These numbers mean that approximately 5% of U.S. homes don't have access to 9-1-1 during an emergency.

The result: The U.S. government has created the Lifeline, Link Up and Toll Limitation Services programs to assist low-income households. Most states have created their own eligibility guidelines for these programs, and others follow the federal guidelines. See how your state handles these programs and statistics on phone services below.

Residential Telephone Service by State

U.S. Census 2005 Data as reported by FCC, February 2007

State

Percentage of Households
w/ Telephone Service

Lifeline, Link-Up
Eligibility Criteria

Alabama

91.6

State
http://www.psc.state.al.us/Consum%20Information/New%20stuff/ConsumerInfoRev.htm

Alaska

95.2

State
http://www.ausac.org/docs.htm

Arizona

92.9

State
http://az211.communityos.org/sys/profile.taf?profiletype=service&recordid=166587&_UserReference=7F000001471AEAA1C876FE76731E44777F9B

Arkansas

87.9

State
www.apscservices.info/telecom.asp

California

95.4

State
www.cpuc.ca.gov/puc/telco/public+programs/ults.htm

Colorado

95.1

State
http://www.cdhs.state.co.us/leap/

Connecticut

93.9

State

Delaware

91.5

Federal
http://www.fcc.gov/cgb/consumerfacts/lllu.html

Florida

91.8

State
http://www.psc.state.fl.us/utilities/telecomm/lifeline/

Georgia

89.8

State
http://www.psc.state.ga.us/consumer_corner/cc_telecom/advisory/lifeline.asp

Hawaii

94.8

Federal
http://hawaii.gov/budget/puc/PUC-%20Telecommunications_v2.htm

Idaho

94.8

State
http://www.puc.state.id.us/CONSUMER/ITSAP.PDF

Illinois

89.6

Federal
www.linkupillinois.org

Indiana

90.8

Federal
www.ai.org/iurc/consumer/lifeline.html

Iowa

95.4

Federal
http://www.state.ia.us/government/com/util/forms/CustServ/LifelineLinkup.pdf

Kansas

94.3

State
http://www.kcc.state.ks.us/pi/lifeline.htm

Kentucky

91.3

State
http://psc.state.ky.us/agencies/psc/consumer/lifeline.pdf

Louisiana

91.8

Federal

Maine

95.7

State
http://www.maine.gov/mpuc/consumer/low_income.htm

Maryland

94.0

State

Massachusetts

94.5

State

Michigan

92.6

State
http://www.michigan.gov/documents/lifelinelinkup_152143_7.pdf

Minnesota

96.2

State
http://www.puc.state.mn.us/consumer/assist/tsd1.htm

Mississippi

89.5

State

Missouri

94.2

State
https://www.missouriusf.com/mousf.nsf/LinksView/C727E6475244739486257346005943CF?Opendocument

Montana

93.0

State
http://psc.mt.gov/Consumers/telecom/info/Faqs10LifelineLinkup.asp

Nebraska

94.3

State
http://www.psc.state.ne.us/home/NPSC/usf/ntap_usf/ntap_usf.html

Nevada

91.2

State

New Hampshire

95.8

Federal
http://www.puc.state.nh.us/Consumer/linkup-lifeline.htm

New Jersey

93.8

State
http://www.state.nj.us/bpu/assistance/programs/

New Mexico

91.2

State

New York

92.1

State
http://www.askpsc.com/askpsc/page/?PageAction=renderPageById&PageId=a90af2e49f43da46af41c90b2117d9c8

North Carolina

92.8

State

North Dakota

96.3

Federal
http://pc6.psc.state.nd.us/consinfo/youshouldknow/pudt-2-lifeline-linkup.pdf

Ohio

94.1

State
http://www.puco.ohio.gov/PUCO/Consumer/information.cfm?id=5808

Oklahoma

89.2

State
http://www.occ.state.ok.us/Divisions/NEWS/2006/February06/Lifeline%20and%20Link%20Up.doc

Oregon

95.7

State
http://www.puc.state.or.us/PUC/rspf/index.shtml

Pennsylvania

95.6

State
http://www.puc.state.pa.us/telecom/telecom_assistance_programs.aspx

Rhode Island

95.3

State

South Carolina

93.1

State
http://www.regulatorystaff.sc.gov/ORSContent.asp?pageID=649

South Dakota

95.9

Federal
http://puc.sd.gov/consumer/default.aspx

Tennessee

92.3

State
http://www.state.tn.us/tra/teleassist.htm

Texas

91.1

State
http://www.puc.state.tx.us/ocp/assist/lowincasst.cfm

Utah

96.9

State
http://housing.utah.gov/seal/index.html

Vermont

95.6

State
http://publicservice.vermont.gov/consumer/link-up-lifeline.html

Virginia

93.2

State

Washington

96.9

State
http://www.wutc.wa.gov/webdocs.nsf/0492664a7ba7ed8b88256406006bf2ca/3756b44bfbb509ca8825678b005620e3!OpenDocument

West Virginia

92.6

State

Wisconsin

94.8

State
http://psc.wi.gov/utilityinfo/tele/usf/programs/lifeline.htm

Wyoming

94.8

State
http://psc.state.wy.us/htdocs/brochure/usf.pdf

 
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All material © 2007 2006 APCO International, Inc. All Rights Reserved.