Process  |   Subject Matter Experts  |   Final Report  |   Follow-up

Follow-up

The MAAP effort continues beyond the Final Report. The Team Leader involved in your on-site visit and report preparation will contact you again after the release of the Final Report. This follow-up allows you to get immediate responses to the questions that may have been raised by the Final Report. In addition, APCO International’s Comm Center & 9-1-1 Services Department Staff will contact you 30 days after the release of the Final Report for quality assurance and satisfaction survey purposes.

 For more information on APCO International’s Member Assistance Advisory Program contact the Comm Center and 9-1-1 Services Department at: 911services@apco911.org or call (888) 272-6911.