Not at all. PSAPs nationwide are struggling to keep up with an ever-increasing volume of telephone calls with existing resources. PSAP Managers are looking for methods and procedures to reduce the number of calls to PSAP simply to allow 9-1-1 calltakers to dedicate more attention to 9-1-1 calls and true emergencies. The de-facto nationwide standard of answering 90 % of 911 calls within 10 seconds is not being met by many PSAPs because they are at times overwhelmed. The proposed automated standard has the potential to reduce the number of telephone calls received by each participating PSAP by the number of alarm calls traditionally taken via telephone from alarm monitoring companies in the past. Using the case model as an example, the two Virginia PSAPs received 5,000 less telephone calls over a two year period from just one alarm company that participated in the pilot project. As more alarm companies participate, the City of Richmond, Virginia could realize a reduction in their telephone call volumes of nearly 16,000 calls annually. Nationwide, the potential exists to reduce the number of calls to PSAPs collectively by 32,000,000.