What are the goals of the proposed Alarm Data Exchange standard and what is the benefit for my agency?
There are three primary benefit goals:
- A decrease in the alarm processing time for the PSAP which will improve the dispatch and response time for police, fire and EMS calls for service. This will assist public safety protecting lives and property.
- Elimination of miscommunication between the Alarm Monitoring Company operator and the PSAP’s calltaker.
- Elimination of the telephone call from the Alarm Monitoring Company to the PSAP.
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