APCO News
Big Congrats to Telecom Week Winner
The National Public Safety Telecommunications Week website invited visitors to register to win an iPod Shuffle. We received over 1,500 entries and are proud to announce that Paul Roebuck of MetCom in Centennial, CO is this year's winner. We're still posting photos of agency celebrations on the website at http://www.apcointl.com/apcotelecomweek/2007/ so email your pics to
russoa@apco911.org.
Honor Your Retirees
Does your communications center have an employee with 20+ years of service who is retiring soon? Let us know and we will send a letter of congratulations from APCO President Wanda McCarley. E-mail hardyd@apco911.org with the employee's name, mailing address and years of dedicated service.
APCO Seeking 9-1-1 Call Tapes
APCO International is working on a project to educate the public about the dangers of using 9-1-1 for non-emergencies. We are looking for humorous calls in which citizens have dialed 9-1-1 instead of 4-1-1, reported trivial matters, or reported other non-emergencies. If you have any tapes of non-emergency calls to 9-1-1 that can be broadcast on national media please contact Courtney McCarron at mccarronc@apco911.org or 202.833.9600.
From Washington
FCC 700 Proposed Rules are Published in the Federal Register
Comments are due May 23 and replies are due May 30. Visit http://a257.g.akamaitech.net/7/257/2422/01jan20071800/edocket.access.gpo.gov/2007/pdf/E7-8440.pdf for more information.
Conferences and Meetings
Learn Personal Skills to Fast-Forward Your Professional Career
APCO International presents three unique, 90-minute, interactive presentations to enhance the skills you use every day. Attend the APCO International Annual Conference & Expo, August 5-9 in Baltimore, and leave with practical skills for consensus-building, work-life balance, and leadership. Visit www.apco2007.org for more information.
Calling All Conference Volunteers
The 73rd Annual Conference in Baltimore is less than three months away. Volunteering at conference is a great way to meet people, help your fellow APCO members and actively participate in APCO's biggest event of the year! To volunteer, go to http://www.apco2007.org/volunteer.cfm complete the form and fax to John Crabill, Volunteer Services Chair at the number provided.
Mississippi Chapter Conference
Congratulations to the Mississippi Chapter for presenting a successful annual conference last week in Tupelo. The Mississippi Chapter Officers want to remind all attendees of last week's conference that their agency can submit to the state board for training reimbursement funds. Visit http://www.dps.state.ms.us/dps/dps.nsf/divpages/ps2ost-emt-requirements?OpenDocument
for more information.
APCO RETAINS to be Featured at NY 9-1-1 Coordinators Spring Conference
The APCO Project RETAINS Team has been invited to present a one-day Project RETAINS Workshop at the New York Statewide 9-1-1 Coordinators Association 2007 Spring Conference in Albany, NY. The session is scheduled for May 15 from 9:00am to 4:00pm and will discuss the RETAINS Staffing and Retention Effective Practices and demonstrate the online Staffing Toolkit used to assist agencies in evaluating their current staffing levels and needs. For more information on the New York Statewide 9-1-1
Coordinators Association 2007 Spring Conference, visit http://www.nys911.com/. For more information on Project RETAINS contact APCO's Comm Center & 9-1-1 Services Department at 911services@apco911.org or visit their website at http://www.apcointl.org/about/911/.
2007 Atlantic Chapter Conference Announces Supersession Speaker
The Atlantic Chapter announces world renowned forensic expert Dr. Henry Lee will be presenting one of its "Supersessions" at the 2007 Atlantic Chapter Conference and Business Meeting being held at the Mystic Marriott in Mystic, Conn. October 29-31. Visit www.apco-atlantic.org for more information.
Wyoming Chapter Announces Annual Conference
The Wyoming Chapter Annual Conference will be held November 13 and 14 at the Holiday Inn in Casper, Wyoming. Contact Bill Gordon at tpdadmin@hscounty.com for more information.
Washington Chapter Annual Summer Training Conference
The Washington Chapter of APCO will be holding the Annual Summer Training Conference in Wenatchee, WA, June 27- 29! Registration forms are available on the Washington Chapter website at www.apcowa.org! Conference questions can be emailed to sfritts@co.pacific.wa.us or call (360) 875-9340!
Alaska Symposium for Emergency Communications Call for Papers
Proposals for quality presentations are now being accepted for the 2007 Alaska Symposium for Emergency Communications held by Alaska NENA / APCO being held at the Hawthorn Suites in Anchorage, Alaska, October 22-24. All proposals must be submitted by June 1. For more information email gina.wheeler@ctsc.net or call 907-569-5672.
2007 North Carolina NENA/APCO Annual Conference
The 2007 North Carolina NENA/APCO Annual Conference will be held September 9-12 in Sunset Beach, NC. For more information visit http://www.ncapco.org/annual.htm.
Missouri APCO Chapter Conference
The Missouri APCO Chapter Conference will be held September 16-19 at the Capitol Plaza in Jefferson City, MO. They are currently accepting presentation proposals for the conference. Visit http://www.moapco.org/ for more information.
APCO 2007 Gulf Coast Regional Conference
The Tennessee Chapter of APCO International is proud to host the 2007 Gulf Coast Regional Conference, May 14 - 17. For more information visit www.tnapco.org.
Training and Certification
Institute On The Road
The APCO Institute staff is pleased to be attending this years Gulf Coast Regional Conference in Nashville May 14-17. We look forward to seeing all of you there, so please stop by booth # 116 and say hello to the staff, pick up some great giveaways and gather information on our products and services. Pamela Kaufman, EMD Program Manager will also be giving a presentation on QA/QI on Monday, May 14.
The Telecommunicator's Role in Homeland Security
An article titled Homeland Security Training for Dispatchers was published in the May issue of 9-1-1 Magazine. In the article, author Mike Scott mentions the APCO Institute's Telecommunicator's Role in Homeland Security Course and the critical role dispatchers play in recognizing terrorist incidents and how this course will assist the telecommunicator in determining that a possible terrorist event has occurred and the appropriate response. This eight-hour course is available for your agency as
a co-hosted class or as a contract class. Please contact schatelk@apco911.org for details or visit our website at http://www.apcointl.com/institute/training.htm.
Seminar Topics
Do you have a subject or training topic that is of special interest and that you would like to share? The APCO Institute is seeking new areas of interest to present for our Web Seminar Series. If interested, please contact schatelk@apco911.org for details.
New Institute Training Schedule
APCO Institute will be introducing a regional training program in the fall of 2007. All of the Institute's certification courses will be offered in select locations throughout the country, thus allowing agencies to plan in advance for their training needs. If your agency would like to participate and has a facility that will accommodate large groups and will be available for a minimum of three weeks, please email schatelk@apco911.org.
Receive High Quality Grant Writing Training at a Discount
Grant Writing USA provides the most highly sought after grants training in America and now, through a partnership with APCO Institute, APCO members can receive a $25 discount upon entering "APCO" when registering for any Grant Writing USA course! For more information on courses in your area, visit www.grantwritingusa.com.
Web Seminars
Join the APCO Institute each Wednesday at 2:00 p.m. for quality training and fun interaction with your peers. Each web seminar is one hour long and qualifies for one continuing dispatch education (CDE) credit. For more information or to register, log onto the APCO Institute website at http://www.apcointl.com/institute/webinars.htm. Upcoming titles include:
Performance Appraisals - May 16 Continuity of Operation Planning for Public Safety - May 23 |

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Attend one of our co-hosted classes!
Public Safety Telecommunicator 1, 6th Edition Benton Harbor, MI June 11-15
Communications Training Officer Leesburg, VA May 14-16
Communications Center Supervisor Benton Harbor, MI May 21-23
Fire Service Communications 1st Edition Peterborough, Ontario June 4-7
Emergency Medical Dispatcher Notre Dame, IN May 22-25
Telecommunicator's Role in Homeland Security Baltimore, MD (Pre-Conference) August 5

Training at Your Desktop
Public Safety Telecommunicator 1, 6th Edition Starts June 6
Communications Training Officer - Instructor Starts May 30
Communications Training Officer Starts June 6
Communications Center Supervisor Starts May 16
EMD Concepts Starts May 30
EMD Instructor Starts June 6 Fire Service Communications, 1st Edition Starts May 23
Fire Service Communications - Instructor, 1st Edition Starts June 13
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