RADIO SYSTEMS MANAGER
ERICA

Eastern Riverside County Interoperable Communications Authority Duty Hours: 25 hours per week negotiable, Monday through Friday, and is subject to recall for emergencies or for after-hours events.

Background:

ERICA is a regional interoperable 800 MHz digital communications system that is P-25 compliant. The system provides radio interoperability to first responders of the Coachella Valley, which is located in the desert southwest region of California. ERICA was formed by a joint powers agreement (JPA) between the cities of Indio, Palm Springs, Cathedral City, Desert Hot Springs, and Beaumont. ERICA has a five (5) member Board of Directors, which comprises of one (1) elected official from each of the five (5) member cities. ERICA also has a Technical Advisory Committee (TAC), which contains five (5) members filled by a city manager from each member city. Finally, the ERICA staff includes a retiring communication expert consultant and an executive director, who manages the day-to-day operations and administration of ERICA.

Scope of Work:

Definition: Under the general supervision of the Executive Director, Eastern Riverside County Interoperable Communications Authority (ERICA), a contractor filling this job description is responsible for performing technical work of considerable difficulty managing the radio communications networks of the ERICA. These systems serve the municipal police departments of Beaumont, Cathedral City, Desert Hot Springs, Indio, and Palm Springs, fire departments of Cathedral City and Palm Springs, and local government organizations serving the five cities. This position will oversee system interfaces to radio networks in Riverside County and in adjacent counties. The work involves frequent contact with multiple public safety agencies, communications coordinating groups, and outside communications service vendors.

Responsibilities include oversight and monitoring of a multi-location, distributed server architecture technology platform, with a "zero-downtime" performance requirement, and the coordination of software and hardware upgrades as needed. The system is comprised of a Motorola Astro 7.9 P-25 encrypted, trunked radio system involving three sites and 16 frequencies. In addition there are nine backup conventional repeaters. There are four dispatch centers with a total of 19 Motorola 7500 dispatch consoles. There is a Harris microwave backbone system, plus several 4.9 GHz connecting links.

The role of System Manager requires independent judgment in communications system operations monitoring, planning, modification, and correction of service degradation or disruption. Work is reviewed for efficiency of system operation, responsiveness to user needs, effectiveness of radio work program, accuracy of maintained information, and results obtained.

Examples of Duties:

• Coordinates the installation, replacement, modification, upgrade, monitoring, and maintenance of the ERICA's radio systems and communications equipment.
• Ensures the continual operation of the ERICA's radio systems and communications equipment, and the immediate readiness of the associated backup/redundant systems.
• Monitors system operation using Motorola management terminals, developing records of system occupancy, frequency utilization, talk group occupancy, and other pertinent parameters.
• Prepares procedures for radio communications system operation; develops and maintains emergency operations plans; develops and maintains severe weather and earthquake contingency programs.
• Coordinates the acquisition of radio system equipment and services; serves as liaison between ERICA, purchasing staff and outside vendors; assists in preparing contracts and reviewing bid proposals; maintains contracts, resources and operating manuals for communications systems and services; ensures that equipment and services meet specifications and comply with contractual provisions; monitors contractual terms and initiates renewal and replacement; reviews equipment resources/literature and confers with vendors to stay abreast of communications technology and industry developments.
• Provides technical consulting support on radio communications systems design, improvements and modifications for customer agencies.
• Maintains current Federal Communications Commission radio licenses, prepares new applications/coordination requests, license renewals and frequency coordination assistance.
• Acts as a member of the ERICA staff, attends monthly staff meeting, and supports staff needs. Attends ERICA Board of Directors and ERICA Technical Advisory Meetings and makes presentations at such meetings.
• Performs related work as required.

Desirable Qualifications and Education:

Knowledge, Skills and Abilities:

• Considerable knowledge of the design, operation, and maintenance of large-scale P25 digital trunked radio systems.
• Considerable knowledge of monitoring and troubleshooting large-scale RF communications systems.
• Considerable knowledge of the policies, practices and procedures involved in radio communications systems management.
• Considerable knowledge of Federal Communications Commission rules and regulations.
• Considerable knowledge of developing and maintaining public safety radio interoperability templates and fleetmapping.
• Considerable skill in coordinating and administering a large multi-user radio communications system.
• Considerable skill in assessing radio communications systems needs and in recommending effective action.
• Skill in preparing system and equipment specifications and analyzing bid proposals.
• Skill in developing and implementing operation of temporary emergency communications systems.
• Ability to establish and maintain effective working relationships with customer agencies and equipment/service vendors.
• Available to attend necessary Motorola trunked system training classes.
• Ability to prepare and conduct training classes and public presentations.
• Ability to use and operate RF testing and measurement equipment.
• Ability to effectively communicate orally and in writing.
• Ability to effectively coordinate contractor technical staff.

Training and Experience:

Bachelor's degree in electrical/communications engineering from an accredited college is desirable. Graduation from high school supplemented by appropriate course work or advanced technical training in communications equipment repair/electronics and additional four years of two-way radio communications systems management and operations experience; or equivalent military training and experience. Also desirable: FCC license certification such as an FCC General Radiotelephone License, industry radio engineering certificate, or a "General Class" amateur radio license (or higher).

Special Requirements :

Possession of a valid California state driver's license.

DEADLINE AND PROCESS TO SUBMIT PROPOSAL

DEADLINE for submitting proposal: April 19, 2012 by 12:00pm (Pacific Time)

All proposals delivered in the manner and by the deadline outlined above that are deemed responsive to the RFP, will be advanced to the evaluation process. Inquiries concerning proposal submission requirements, terms and conditions or other administrative concerns should be directed to the Authority's RFP contact:

NAME: Richard M. Banasiak
EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.

Timely submission of the proposal is the sole responsibility of the Proposer. The Authority reserves the right to determine the timeliness of all submissions. Late proposals will not be reviewed.

Responses may be submitted as a hard copy or as an electronic document. Electronic copies must be in MS Word or PDF format and emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line ERICA SYSTEMS MANAGER. Hard copies must be marked: ERICA SYSTEMS MANAGER, and be delivered to the RFP Contact:

Mr. Richard M. Banasiak
Interim Executive Direction of ERICA
46800 Jackson Street
Indio, CA 92201

Proposals must be received no later than 12:00 p.m. on April 19, 2012 (Pacific Time).

Written Question and Answers Proposers may submit written questions requesting clarification of specific information contained in this Request for Proposal any time before 12:00pm (Pacific Time) on April 5, 2012. Proposers may also submit questions requesting additional information on not addressed in the RFP, which may be answered at the sole discretion of the Authority. The Authority reserves the right to group similar questions when providing answers. Questions may be submitted by mail or e‐mail to the Authority's RFP Contact. Proposer shall include Proposer's name, address, contact name/title, contact's telephone number, and contact's email address when submitting questions. The written questions should include the following statement: "Questions: Executive Director RFP".

Appropriate questions will be compiled with their respective answers and will be published on the Authority's website.

BUDGET

This contract shall be for an amount not to exceed $75,000 per year without Board of Directors approval.

SELECTION PROCESS

Proposals shall be evaluated on the following categories:

SELECTION CRITERIA POINTS

Relevant Experience 50

Qualifications 20

Knowledge of Project 20

Preliminary Cost Proposal 10

PROPOSAL REQUIREMENTS

PROPOSAL CONTENT AND SUBMISSION

Proposals shall include the following information:

• Cover Letter/Executive Summary
• Experience and Background (Individual Proposal)
• Resume
• References of current and former clients for whom similar services have been provided, including contact information
• Experience and Background (Consultancy Proposal) (if applicable)
• Corporate status and years in business
• References of current and former clients for whom similar services have been provided, including contact information
• Description of services provided
• Time period(s) of service provided
• Familiarity with ERICA issues
• Experience with local government organization and issues
• Cost Proposal
• Proposers must provide hourly rates or fixed fee for performance for services provided

GENERAL CONDITIONS

• All costs of proposal preparation shall be borne by the proposer. The Authority shall not, in any event, be liable for any pre‐contractual expenses incurred by proposers in the preparation and/or submission of the proposals. It is preferred that the proposal be no more than 10 pages.
• The Authority is responsible only for that which is expressly stated in the solicitation document and any authorized written addenda thereto. Such addenda shall be made available to each person or organization that Authority records indicate has received this RFP. Should such addendum require additional information not previously requested, failure to address the requirements of such addendum may result in the Proposal not being considered, as determined in the sole discretion of the Authority.
• The Authority reserves the right to request any person submitting a proposal to clarify his or her proposal during the selection phase.
• The Authority reserves the right to modify or alter any requirements herein, at the Authority's sole discretion.
• The Authority reserves the right to amend this RFP by written addendum.
• The Authority is not responsible for and shall not be bound by any representations otherwise made by any individual acting or purporting to act on the Authority's behalf.
• The Authority reserves the right to withdraw this RFP at any time without prior notice.
• The Authority makes no representation that any contract will be awarded to any proposer responding to the RFP.
• The Authority reserves the right to require a pre‐award interview
• The Authority reserves the right to reject any and all proposals and to waive any informality in the proposal when to do so would be to the advantage of the Authority.
• The Authority may also reject the proposal of any proposer who has previously failed to timely and satisfactorily perform any contract with any of its member agencies. Any resulting contract will be for a period of one (1) year, unless terminated for any reason by the Authority. If it is mutually agreeable to the Contractor and the Authority, the term of the agreement may be extended in increments of one (1) year. It is expected the relationship between the selected Contractor and the Authority shall be that of an Independent Contractor.

PROTEST PROCESS

A Proposer may file a protest in connection with the Authority's selection of a Contractor. The Proposer challenging the decision of the Authority bears the burden of proof in its claim that the Authority committed a sufficiently material error in the solicitation process to justify invalidation of an award.

Throughout the review process, the Authority has no obligation to delay or otherwise postpone an award of an Agreement based on a Proposer protest. The grounds for Authority review of the Contractor selection is limited to the following:

• Review of Solicitation Requirements
• Review of a Disqualified Proposal
• Review of the Authority's Contractor Selection Process Protest policies and procedures are available at www.indio.org.

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MEMBER OF TECHNICIAL STAFF
NORCOM
KING COUNTY, WA

NORCOM is seeking a Member of Technical Staff who will be responsible for the implementation and support of its various technologies used to facilitate 9-1-1 telephone service, computer-aided dispatch, mobile computing, records management for police, fire and emergency medical service (EMS), corrections, radio, audio logging recorders, local and wide area network and all other technology.

NORCOM is one of several public safety answering points in King County that answers calls 9-1-1, dispatches police, fire and EMS to 5 police agencies and 14 fire / EMS providers. NORCOM also implements and supports technology used by its agencies.

The ideal candidate will have significant experience supporting the implementation and operation of all technologies utilized in an emergency communications center and by police, fire and EMS providers.

NORCOM's technology is integrated to facilitate rapid processing of 9-1-1 calls for service and to dispatch fire, police and emergency medical service providers using various technologies, including mobile computing, public-safety owned and commercial wireless service providers.

The person serving in this position will be a member of NORCOM's technical staff and will be responsible for aligning NORCOM's objectives and technology design and implementation with the requirements and expectations of NORCOM's communications center and the 19 agencies that NORCOM serves.

The person selected for this position requires initiative, thorough planning skills, and ability to prioritize to ensure implementation, operation and maintenance of technology.

NORCOM's technology is required to be available at all times and Members of Technical Staff must be available to support the technology.

Qualified candidates will have:

• Bachelor's Degree – Computer Science, Electrical Engineering, Information Technology, Communications Technology, or related field, is preferred
• Master's Degree – Business Administration, Public Administration, Computer Science, Electrical Engineering, Information Technology, Communications Technology, is highly desirable
• Significant experience with an emergency communications center implementing, operating, maintaining and supporting integrated public safety system hardware and software
• Ability to professionally interact with all levels of the organization, the public consultants, technology suppliers and governmental representatives.

 

The complete Member of Technical Staff position description is at www.norcom.org. To apply, please fill out an online application at: https://www.govjobstoday.com/jobs/JobAnnouncement.aspx?jid=1541

NORCOM will accept applications until the position is filled, at which time this announcement will be cancelled.

The annual salary range is $78,862 to $108,307 plus a competitive benefits package.

Expires 5/20/12

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Communications Systems Analyst 2
Oregon Department of Corrections
Wireless Communications Unit
Two Rivers Correctional Institution
Umatilla, Oregon

The Oregon Department of Corrections is seeking a skilled Communications Systems Analyst 2 to work within the Wireless Communications Unit at the Two Rivers Correctional Institution in Umatilla, Oregon. This position is permanent and full-time (40 hrs/week). Salary is $3,970.00-$5,543.00 monthly, including 95% employer-paid benefits.

To qualify, you must have:

• Three years of full-time experience in the installation, operation, and repair of telecommunication equipment; AND
• Possession of FCC General Radio Telephone License or equivalent industrial certification.

Graduation as an electronic technician from a recognized school of electronic technology may be substituted for two of the three years of qualifying experience.

To apply, visit our website at www.odocjobs.com. Job Reference Number: DOC12-0171OC. Application review begins March 15, 2012.

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WIRELESS COMMUNICATIONS & NETWORK SPECIALIST II

St. Charles County government located in the St Louis metro area, is seeking a vital technical position reporting to the Emergency Communications Systems Manager to assist in the development, installation, maintenance and operation of a new emergency responder mobile radio and microwave communications system to support public safety responders in St. Charles County MO.

Requirements: Associate Degree in Mobile Communications Technology, Computer Network Systems, Electronics Engineering Technology or related field plus three years of relevant experience in either 1) Trunked/ Conventional VHF, UHF Systems; or 2) Wide/ Local Wireless/ Data Network Systems. An equivalent combination of education and experience will be considered.

Requires significant skill in installing, configuring, provisioning, testing, and repairing equipment in mobile radio systems or LAN/WAN networks. Knowledge and working skills in IP voice and data systems a plus. Requires considerable skill utilizing MS Office applications, project planning and organization, and interacting with vendors and customers. Requires aptitude to learn and increase knowledge and skills for the other systems the successful candidate will support from a systems-wide perspective.

Responsibilities: Initially will assist in the system design, specifications and procurement of equipment and evolve into installing, maintaining and operation of an all-inclusive mobile communication system. Performs and directs routine operational tasks; such as install, configure, provision, commission, test, maintain and repair equipment within the radio and network systems and site facilities systems. Interacts with vendors and users; consults, diagnoses, determines solutions and alternatives, trains users, and ensures objectives are met. Assists with preparing documentation, reports and SOP’s. Please visit our website at http://hr.sccmo.org/hr/ to learn about working for St Charles County government and to review the full job posting duties and requirements.

Trainee Potential: We anticipate some candidates will require considerable more OJT to gain the skills in all of the systems. St Charles County may consider candidates with lesser education, experience, knowledge and/ or skills for an entry level Wireless Communications and Network Specialist I position.

This is a ground–floor opportunity to use existing technical skills to increase your knowledge and skills in a dynamic and specialized field. St. Charles County offers an outstanding work environment, comprehensive benefits and salary, and on the job training in a highly specialized and emerging technology. To apply, all applications must be submitted through our Self-Service Website at http://hr.sccmo.org/hr/ by March 2, 2012 to assure consideration. We do not accept faxed, e-mailed or print applications. EOE

Contact Information:
St Charles County
201 N Second, Room 519
St Charles, MO 63301
www.sccmo.org
(636) 949-7320
Linda Bell, Assistant Director Human Resources
This email address is being protected from spambots. You need JavaScript enabled to view it. , ext. 7192

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PIERCE TRANSIT

COMMUNICATION TECHNICIAN I OR
COMMUNICATION TECHNICIAN II

Hiring level will be based on Qualifications and Experience

The Position:

Communication Technician I Summary:

Under the direction from the Fleet Manager or the Maintenance Technical Supervisor, this p osition applies knowledge of electronic theory and practice to assist in the installation, removal, and maintenance of fixed-station and complex mobile communication equipment. This communications work is typically performed either at a central shop or at remote communication sites located throughout Pierce County. The Communication Technician will work with increasing independence commensurate with demonstrated proficiency.

Communication Technician II Summary: Under the direction from the Fleet Manager or the Maintenance Technical Supervisor, p erforms highly technical and engineering-related tasks that include analyzing, developing, and implementing solutions for the installation, maintenance, repair, modification, and calibration of a wide variety of communications equipment that constitutes the Pierce Transit Communications Network. This equipment includes point-to-point microwave systems; data transmission systems; vehicle and portable radio systems, CAD/AVL, Smart Card, GIS, Camera/Security Systems and fixed communication station equipment. Assignments include emergency responses to independently analyze, repair, or devise a temporary solution for restoring communication services.

 

Hiring Wage:

Communication Technician I - $28.60 per hour (Wage range $28.60 - $33.58) paid on a bi-weekly basis.

Communication Technician II - $30.68 per hour (Wage range $30.68 - $35.93) paid on a bi-weekly basis. Excellent benefits package.

Tool Allowance:

Communication Technician I and Communication Technician II, on January 1 of each year, shall receive a tool allowance of three hundred fifty dollars ($350.00). Certification Pay: An additional twenty-five cents ($.25) per hour will be paid to Communication Technician I's and Communication Technician II's who obtain and retain advanced technical skills through an Employer pre-approved Electronics Technicians Association (ETA) certification program. This pay shall be limited to an additional three dollars ($3.00) per hour per employee. It is the employee's responsibility to renew or otherwise keep current all certifications/technical licenses for which they are receiving this pay and regularly provide this information to the Employer.

Minimum Qualifications Communication Technician I:

Required:

General FCC radio/telephone operator's license or equivalent;completion of a two (2) year degree in Electronic, Electrical, or Computer Engineering and two (2) years experience, or an e quivalent combination of education and experience that provides the applicant with the knowledge, skills and abilities required to perform the essential functions of the position. Desired: NARTE Junior Technician Certification; Motorola ASTRO 25.7 certification and experience; Harris Microwave Video Networking and P25 Microwave System certification and experience; Cisco Routing and Switching certification and experience.

Special Requirements:

Must be able to pass a security background check. Within the first six (6) months of employment, enroll in the NARTE Junior Technician program with certification to be completed within first year of employment. Must possess a valid Washington State Driver's License at the time of hire and be able to obtain a Class B Commercial Driver's License permit (with a third party-testing certificate) within thirty (30) days of hire. Must obtain a CDL Class B within ninety (90) days of hire. Must possess and be able to use basic hand tools including electrical testing equipment and hand held electronic devices. Must have the ability to perform the essential functions as described above including the ability to maneuver objects weighing up to fifty (50) pounds. May be required to work alternate shifts (day, swing, & graveyard), weekends, and/or holidays. May be required to work under severe environmental conditions and temperature extremes.

Minimum Qualifications Communication Technician II:

Required:

General FCC radio/telephone operator's license or equivalent;completion of a two (2) year degree in Electronic, Electrical, or Computer Engineering and six (6) years experience or an e quivalent combination of education and experience that provides the applicant with the knowledge and abilities required to perform the essential functions of the position.

Desired: NARTE Senior Technician Certification; Motorola ASTRO 25.7 Certification and experience; Harris Microwave Video Networking and P25 Microwave System Certification and experience; Cisco Routing and Switching Certification and experience. Special

Requirements: Must be able to pass a security background check. Within the first six (6) months of employment, enroll in the NARTE Senior Technician program with certification to be completed within first year of employment. Must possess a valid Washington State Driver's License at the time of hire and be able to obtain a Class B Commercial Driver's License permit (with a third party-testing certificate) within thirty (30) days of hire. Must obtain a CDL Class B within ninety (90) days of hire. Must possess and be able to use basic hand tools including electrical testing equipment and hand held electronic devices. Must have the ability to perform the essential functions as described above including the ability to maneuver objects weighing up to fifty (50) pounds. May work around high voltages and non-ionizing radiation levels. May be required to work alternate shifts (day, swing, & graveyard), weekends, and/or holidays. May be required to work under severe environmental conditions and temperature extremes.

How to apply:

Submit a completed Pierce Transit application form and supplemental application clearly showing how you meet the minimum qualifications. Complete job duties, essential functions and required knowledge and abilities for each position can be viewed on our website at www.piercetransit.org . This position is open until filled with first review of applications on 2/27/12. Applications may be obtained at www.piercetransit.org , from the Pierce Transit receptionist at 3701 96th Street SW, P.O. Box 99070 Lakewood, WA 98499-0070, or by calling 253.581.8080. Resumes will be accepted only if they are attached to a completed application form.

Applicants who have applied within the last six months are ineligible to re-apply at this time.

Contact Jean White, HR Generalist, 253.581-8081 for additional information or questions.

04-15-2012

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Job Opportunities are from the pages of the Public Safety Communications/APCO BULLETIN, The Official Magazine of APCO International. For information on how to have a job opportunity or job wanted ad placed in the magazine This email address is being protected from spambots. You need JavaScript enabled to view it. to email or you can call: 386-322-2500, Extension 2418.